Wardrobe Manager

Operations Manager – Seasonal

📍 Long Beach CA  | Seasonal | 8/1/26  through 11/15/26

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

As our Seasonal Wardrobe Manager, you'll lead all aspects of the wardrobe department—from costume standards and inventory to vendor relationships and team development—ensuring every performer looks the part from opening night through the final scare.

Department Leadership

• Supervise, train, and mentor the wardrobe team, providing clear direction to ensure high performance and a positive work environment

• Oversee all team management functions including hiring, scheduling, coaching, and terminations in conjunction with HR

• Conduct regular team meetings to communicate goals, updates, and address challenges

Costume Standards & Visual Approval

• Ensure all costumes and uniforms meet required standards of appearance, cleanliness, and functionality for each event

• Collaborate with the Creative Director to review and approve costume looks, maintaining visual consistency and quality

• Oversee costume fittings and alterations to ensure proper presentation throughout the season

Scheduling & Time Management

• Develop and manage staff schedules to ensure adequate coverage for all shifts, events, and production timelines

• Coordinate with the General Manager, Makeup Department, and other teams to align wardrobe preparation with overall production schedules

• Monitor daily progress and adjust staffing or workflows as needed to meet deadlines

Inventory & Station Management

• Maintain inventory of all costumes, accessories, supplies, and equipment; order and track items to keep stock levels appropriate

• Keep all wardrobe workspaces, dressing rooms, and storage areas organized, clean, and safety-compliant

• Implement protocols for proper care, storage, and maintenance of all wardrobe assets

Vendor Management

• Manage the full laundry vendor relationship—selection, contract negotiation, ongoing communication, and performance evaluation

• Address vendor issues promptly to maintain quality and timely delivery throughout the season

Collaboration, Problem Solving & Safety

• Serve as the primary wardrobe point of contact during events, handling last-minute changes, repairs, and real-time logistics challenges

• Foster a collaborative, inclusive team environment across wardrobe, makeup, creative, and operations departments

• Uphold the highest standards of safety, hygiene, and professionalism in all wardrobe operations

• Proven experience in wardrobe management, costume supervision, or a related field

• Strong leadership skills with experience managing and developing a seasonal team

• Excellent organizational and multitasking abilities in a fast-paced, high-volume environment

• Effective communicator and cross-departmental collaborator

• Experience working with vendors and managing service contracts

• Knowledge of costume care, maintenance, and industry best practices

• Availability to work evenings, weekends, and all scheduled event dates throughout the season

• Must be 18 years of age or older

Hourly Rate: $20600 - $22000 based on experience, paid out biweekly
Employment Type: Seasonal/Temporary
Expected Season Duration: 8/1/26 through 11/15/26
Work Schedule: Evenings, weekends, and holidays required during operational season

This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

Pursuant to California SB 1162, the hourly pay rate for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, age, or any other characteristic protected by law.

Thirteenth Floor Entertainment Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act (AB 1008). You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made.

Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting [email protected]

Pursuant to the California Consumer Privacy Act (CCPA), applicants are entitled to know what personal information is collected during the hiring process and how it is used. To review our Applicant Privacy Notice, visit [link] or contact HR at the email above.

Applicant Privacy Notice – California Residents

In connection with your application for employment, Thirteenth Floor Entertainment Group ("TFEG") collects personal information about applicants as permitted and required by law. The categories of personal information we may collect include: identifiers (such as name, address, email, and phone number); professional and employment-related information (such as work history, references, and qualifications); education information; and background check information where applicable and permitted. This information is collected for the purpose of evaluating your candidacy, processing your application, and fulfilling our legal obligations as an employer. We do not sell applicants' personal information. Personal information collected during the hiring process is retained in accordance with applicable law and our internal data retention policies. If you have questions about how your personal information is collected or used, please contact Human Resources at [email protected].