Greets visitors, residents, families, and vendors; answers phones; maintains resident records; manages mail and deliveries; schedules appointments; supports nursing and administrative staff with data entry, filing, and document management; and maintains confidentiality under HIPAA.
Ward Clerk / Receptionist
Alhambra Post Acute | Martinez, CA
$18.00 - $20.00 per hourJoin Our Team at Alhambra Post Acute!
Alhambra Post Acute | Martinez, CA
$18.00 - $20.00 per hourJoin Our Team at Alhambra Post Acute!
Alhambra Post Acute is seeking a friendly, organized, and professional Ward Clerk / Receptionist to be the welcoming face of our facility. If you enjoy helping others, thrive in a fast-paced healthcare environment, and possess excellent customer service skills, we'd love to hear from you!
Position SummaryThe Ward Clerk / Receptionist plays a vital role in supporting daily operations by greeting visitors, answering phones, assisting residents and families, and providing administrative support to clinical and leadership teams.
Responsibilities- Greet and assist visitors, residents, families, and vendors in a professional manner.
- Answer and direct incoming phone calls promptly and courteously.
- Maintain resident records and assist with clerical duties.
- Manage incoming and outgoing mail, deliveries, and correspondence.
- Schedule appointments and coordinate facility communications as needed.
- Support nursing and administrative staff with data entry, filing, and document management.
- Maintain confidentiality and comply with HIPAA regulations.
- Ensure the reception area remains organized and welcoming.
- High school diploma or equivalent required.
- Previous receptionist, administrative assistant, or healthcare clerical experience preferred.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office and basic computer applications.
- Excellent customer service and multitasking abilities.
- Ability to maintain confidentiality and professionalism.
- Experience in a skilled nursing or healthcare setting is a plus.
- Competitive pay: $18.00 - $20.00 per hour
- Supportive team environment
- Opportunities for growth and advancement
- Meaningful work serving residents and their families
If you're passionate about providing exceptional customer service and want to be part of a dedicated healthcare team, we encourage you to apply for the Ward Clerk / Receptionist position at Alhambra Post Acute in Martinez, CA.
Alhambra Post Acute is an Equal Opportunity Employer.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
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