Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The VP of Global Tax will be a key leader within the finance organization, responsible for all aspects of the company's global tax strategy, planning, and compliance. This role requires a strategic thinker with deep expertise in both direct and indirect taxation, a strong understanding of FCC regulations, and experience with the unique tax challenges of the SaaS and telecommunications industry.
Key Responsibilities:
- Global Tax Strategy: Develop and implement a comprehensive global tax strategy that aligns with the company's business objectives and minimizes tax risk.
- Direct Tax: Oversee all aspects of global direct tax, including income tax compliance, transfer pricing, and tax provisions for our international operations.
- Indirect Tax: Manage all indirect tax matters, including sales and use tax, VAT, telecommunications tax, FCC compliance and other transactional taxes across all jurisdictions.
- FCC Compliance: Ensure compliance with all tax-related aspects of FCC regulations, including universal service fund (USF) contributions and other regulatory fees.
- Telecom Product Expertise: Provide tax guidance on new product introductions and service offerings, ensuring that all tax implications are identified and addressed.
- Tax Planning: Identify and implement tax planning opportunities to optimize the company's tax position.
- Audit Defense: Manage all tax audits and controversies with tax authorities around the world.
- Team Leadership: Lead and mentor a team of tax professionals, fostering a culture of high performance and continuous improvement.
- Stakeholder Collaboration: Partner with cross-functional teams, including sales, legal, accounting, and business operations, to provide tax support and guidance.
Qualifications and Skills:
- Bachelor's degree in Accounting, Finance, or a related field; CPA and/or JD with a tax emphasis is highly preferred.
- 10+ years of progressive tax leadership experience in a multinational corporation or public accounting firm, with a focus on the technology or telecommunications industry.
- Proven expertise in both direct and indirect taxation on a global scale.
- In-depth knowledge of FCC regulations and their tax implications.
- Experience with the tax treatment of telecommunications products and services.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills, with the ability to articulate complex tax issues to non-tax stakeholders.
- Strategic mindset with a demonstrated ability to identify and implement effective tax planning strategies.
Work Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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