Manage a portfolio of high-end matchmaking clients through weekly check-ins, compatibility-based matching, coaching, date coordination, follow-ups, and CRM documentation. Support client upgrades and renewals while assisting with profile reviews, recruiting matches, launch events, and light event planning. The role requires exceptional interpersonal skills, organization, conflict resolution, technology proficiency, and at least five years of successful matchmaking experience.
When We First is the first dating app designed by an experienced matchmaking executive. We uniquely combine a dating app with a high-end matchmaking service, helping clients foster meaningful relationships with the perfect blend of advanced technology and expert human interaction.
WHY JOIN US?
At When We First, you will be at the forefront of innovation in the dating industry. As a brand-new, female-founded company with over 14 years of experience in the dating industry and 20 years in tech and wellness, our executive team is passionate about blending human interaction with technology. You’ll work alongside dedicated professionals helping people form meaningful connections, all while enjoying the flexibility of a fully remote position. Join us in shaping the future of matchmaking!
The When We First VIP Matchmaker is an experienced, motivated matchmaking professional comfortable providing exceptional service to high-end clients in a dynamic, team-oriented start-up environment. You will manage a portfolio of high-end matchmaking clients, conducting regular check-ins, coordinating dates, and providing coaching.
KEY RESPONSIBILITIES
- Maintain a portfolio of matchmaking clients, conducting weekly check-ins (via phone, text, email, video call, or in-app messaging) and facilitating coaching sessions as needed. Match clients based on compatibility, relationship goals, and preferences.
- Ensure that client profiles and activity are kept up-to-date and accurate in the CRM.
- Coordinate dates for clients, making reservations and communicating details to each party.
- Track date schedules and ensure timely follow-up with clients and matches.
- Upgrade or renew matchmaking clients as appropriate to meet client's goals and needs.
Other Responsibilities
- During the launch phase, embrace an all-hands-on-deck approach, assisting with various tasks as needed, including: profile reviews, recruiting matches for clients (both inside and outside the app), and light event planning.
- Attend launch/recruiting events in your region.
QUALIFICATIONS
- At least five years of proven success in matchmaking.
- A proven track record of working successfully with high-end clients in the matchmaking industry, including coaching experience. Coaching certification a plus.
- Strong client service background and ability to create and maintain a positive team environment.
- Experience working in both face-to-face and remote environments.
- Excellent interpersonal, communication, and conflict resolution skills.
- Proficiency with technology, including CRM systems (especially Salesforce), Outlook, and softphone technology, with a willingness to learn new systems.
- Ability to multitask and manage client and team relationships in a fast-paced, tech-driven environment.
- Organized, detail-oriented, and thorough in documenting interactions.
- Demonstrated leadership competency and the ability to continuously improve professional skills through self-education, training, and webinars.
COMPENSATION
Base salary is commensurate with experience. Total compensation includes base plus incentives/commissions.
Total comp range: $60k-$100+k
Similar Jobs
14 Minutes Ago
Fintech • Machine Learning • Payments • Software • Financial Services
Own referral and lifecycle marketing strategy, product-led growth, user engagement, lifetime value, and profitable growth. Lead offer economics, analytics, P&L ownership, product and pricing strategy, direct-to-consumer marketing, and customer experience development. Recruit and manage a high-performing growth team while partnering across Product, IT, Sales, Operations, and Finance. Drive business requirements, credit-risk analysis, project execution, strategic decisions, and performance improvement.
Top Skills:
AIAi AgentsCursorGithub Copilot
Fintech • Machine Learning • Payments • Software • Financial Services
Lead greenfield product development for Capital One Shopping’s Categories team. Build scalable distributed microservices and backend architectures using modern cloud-native technologies, while contributing across full-stack systems, big data pipelines, and analytics platforms. Partner with product managers to define technical strategy, architect consumer experiences, review code, and mentor engineers. Work with JavaScript, TypeScript, SQL, Python, Go, AWS, databases, Docker, and Kubernetes.
Top Skills:
AWSDistributed Nosql DatabasesDockerGoGCPJavaScriptKubernetesMicroservicesAzureOpen Source RdbmsPythonSQLTypescript
Fintech • Machine Learning • Payments • Software • Financial Services
Leads AI engineering teams responsible for foundational AI infrastructure, including model access, LLM inference, optimization, guardrails, evaluation, governance, observability, and cost management. Oversees development and deployment of scalable AI systems, makes build-versus-buy decisions, establishes technical vision, applies advanced research, and develops high-performing engineering talent.
Top Skills:
AWSAws UltraclustersAzureFoundation ModelsGCPHugging FaceLarge Language ModelsModel EvaluationNemo GuardrailsObservabilityPyTorchSimilarity SearchVectordbs
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
