The Vice President of Business Operations will develop and implement operational strategies to enhance efficiency and customer success across key operational areas, while leading and mentoring teams and managing vendor relationships.
Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.
Vice President of Enterprise Systems (The Builder & Scaler)
We are looking for a hands-on, results-oriented Vice President to take direct ownership of operational systems and processes within for Saviynt. This leader will not just advise but will be a primary builder, designer, and execution driver of the scalable systems and processes that fuel our high-growth environment. This role combines deep operational expertise with the technical rigor of an enterprise systems architect.
What You’ll Be Building: Direct Impact & Ownership
Your core focus will be the design, implementation, and optimization of the critical technology and operational infrastructure that drives efficiency and customer success.
What You'll Be Doing: The Impact You'll Make
- System Architecture & Deployment: Architect, maintain, and directly oversee the deployment and scaling of our enterprise computing systems, including cloud infrastructure, servers, storage, networking, and critical data platforms). This is a hands-on ownership role, ensuring maximum uptime and performance.
- Operational Process Design: Design, implement, and own the playbooks and core operational processes for key functions like Sales and Marketing, Finance, Customer Operations, and HRT. Move beyond simple optimization to rebuild processes for consistency, automation, and scale.
- Technology Roadmap Execution: Translate the corporate strategy into an actionable, near-term IT and technology build roadmap. You will be the primary driver of execution for this roadmap, ensuring projects are delivered on time and within budget.
- Data & Analytics Engineering: Lead the hands-on engineering and deployment of business reporting and performance metrics using business intelligence tools ($Tableau) and operational systems ($Gainsight, $Salesforce). Ensure data integrity and actionable insights.
- Vendor and Infrastructure Management: Directly manage and optimize critical vendor relationships, service-level agreements (SLAs), and contract negotiations, focusing on maximizing cost efficiency and system performance.
- Team Development & Mentorship: Actively mentor and guide a high-performing team of operations and systems specialists, fostering a culture of technical excellence and continuous, hands-on improvement.
- Security & Compliance: Ensure all operational and IT infrastructure adheres to best practices in data management, cybersecurity, and compliance standards.
What You Bring: The Builder’s Toolkit 🔧
- Technical Deep Dive (15+ years):15+ years of relevant, hands-on operations experience in high-growth Enterprise software/SaaS, with a proven history of personally designing, implementing, and scaling complex enterprise systems.
- System Expert: Deep and current familiarity with cloud technologies (IaaS/PaaS), networking principles, data management, and the functional architecture of key SaaS platforms (Gainsight, Salesforce).
- Process Mastery: Direct experience applying Lean, Six Sigma, or other process improvement methodologies to rebuild and automate business processes for a high-volume, global operation.
- Execution Leadership: A track record of personally managing and delivering complex, company-wide technology initiatives and large-scale organizational change projects (not just sponsoring them).
- Financial & Operational Acumen: Strong ability to connect system design decisions to their immediate impact on financial metrics, profitability, and operational efficiency.
- Collaboration & Influence: Demonstrated ability to work closely with senior stakeholders across functional lines to drive alignment through technical credibility and demonstrable results.
You are a technical expert and proven operator who thrives on getting into the details and delivering tangible results.
Benefits
- Medical, Dental, Vision, Life Insurance
- 401K
- Unlimited PTO
- Sick Time
- Holiday Parties
- Daily Catered Lunches
- Employee Recognition Programs
- Team Socials
This Vice President role is where execution meets infrastructure. If you are a technical leader who thrives on moving beyond high-level strategy to the direct, hands-on work of building and optimizing mission-critical enterprise systems, this is your opportunity. You won't just sponsor the technology roadmap; you will own its deployment, directly ensuring that Saviynt's systems architecture and operational playbooks are robust, automated, and ready for global hyper-growth. If you are ready to apply your 15+ years of expertise to become the primary Builder & Scaler defining our operational efficiency and financial outcomes, we strongly encourage you to apply. Come build the future of our business operations with us.
If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Top Skills
Gainsight
Salesforce
Snowflake
Tableau
Saviynt El Segundo, California, USA Office
1301 E El Segundo Blvd, El Segundo, CA, United States, 90245,
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