Lead daily operations of a veteran-focused residential program, provide life-skills coaching, crisis intervention, and supportive counseling, facilitate groups and activities, manage intakes and documentation (HIPAA), coordinate transportation and services, maintain records, track inventory/donations, and support HMIS reporting and program compliance.
Make an Impact
Join a mission-driven team supporting veterans experiencing homelessness as they transition into stable housing. As a Veteran Support Coordinator, you will lead day-to-day residential operations, provide direct client support, and help create a structured, therapeutic living environment that promotes independence and long-term stability.
Key Responsibilities- Coordinate daily operations of a residential housing program for veterans
- Support a therapeutic community environment through structured activities and resident engagement
- Provide direct services, including life skills coaching, wellness checks, and supportive counseling
- Facilitate support groups, workshops, and life skills classes
- Conduct intakes, resident check-ins, and documentation in compliance with HIPAA standards
- Monitor and de-escalate behavioral issues to maintain a safe, stable environment
- Collaborate with case managers, clinical teams, and property management on housing and resident needs
- Coordinate transportation services (van runs), scheduling, and vehicle logs
- Plan and manage resident activities, events, and community engagement initiatives
- Maintain client records, service documentation, and program reports
- Track donations, inventory, and program resources
- Assist with data collection, HMIS reporting, and program compliance
- Bachelor’s degree in Social Work, Human Services, Psychology, or related field
- OR 4+ years of relevant experience in homeless services, residential programs, or case management
- Experience working with veterans, homelessness, or behavioral health populations (preferred)
- Strong skills in crisis intervention, conflict resolution, and client engagement
- Knowledge of residential services, supportive housing, and life skills programming
- Excellent communication, organization, and documentation skills
- Ability to work independently and collaboratively in a fast-paced environment
- Valid driver’s license and ability to transport clients as needed
- Mission-driven work supporting veterans and housing stability
- Hands-on role with direct impact on client outcomes
- Collaborative, team-oriented environment with growth opportunities
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