Develop and maintain relationships with vendors and clients, negotiate contracts, monitor performance, and manage insurance operations in the healthcare industry.
Description and Requirements
Position:Vendor Relations and Network Dev Sr. Consultant
Duties: Develop and maintain smooth working relationship with third-party administrators, local solution providers and internal partners. Negotiate complex domestic and overseas vendor contracts, contract standards and service level agreements. Monitor and measure vendor performance assessments in accordance with Service Level Agreements. Create and execute action plans to address underperformance. Partner with Sourcing, Procurement, Legal, Operations and other departments to develop or update contracts. Weigh costs, benefits and risks before recommending course of action. As account manager for Korea-based clients, develop working relationship with brokers and clients. Set up strategic renewal plan focusing on clients' needs and capacities and conduct regular broker/client meetings to assist with benefit inquiries, claims escalations and urgent request from members. Obtain new business opportunities by working with brokers.
Requirements: Bachelor's degree in Economics or Business Administration (willing to accept foreign education equivalent) plus Five (5) years of experience performing vendor management in the healthcare industry. Specific skills/other requirements (quantitative experience requirement not applicable to this section unless otherwise stated) -- must possess the following: Supporting internal and external partners on expatriate benefits and insurance business; Managing relationship with clients and brokers, focusing on sales and operations of international insurance business; Negotiating domestic and overseas vendor and client contracts, contract standards, strategic renewal offerings and service level agreements, applying underwriting methodologies for expatriate benefits products; Training vendors to cultivate unique operating model and organizational value; and Monitoring and managing medical cases involving health insurance claim processing and medical terms and codes.
Work Arrangement: Virtual, can be performed anywhere in the US
"At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers."
The wage range for applicants for this position is $109,774-$140,800/year. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.
#LI-DNI
The salary range for applicants for this position is $109,774- $140,800.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$109,774- $140,800
Position:Vendor Relations and Network Dev Sr. Consultant
Duties: Develop and maintain smooth working relationship with third-party administrators, local solution providers and internal partners. Negotiate complex domestic and overseas vendor contracts, contract standards and service level agreements. Monitor and measure vendor performance assessments in accordance with Service Level Agreements. Create and execute action plans to address underperformance. Partner with Sourcing, Procurement, Legal, Operations and other departments to develop or update contracts. Weigh costs, benefits and risks before recommending course of action. As account manager for Korea-based clients, develop working relationship with brokers and clients. Set up strategic renewal plan focusing on clients' needs and capacities and conduct regular broker/client meetings to assist with benefit inquiries, claims escalations and urgent request from members. Obtain new business opportunities by working with brokers.
Requirements: Bachelor's degree in Economics or Business Administration (willing to accept foreign education equivalent) plus Five (5) years of experience performing vendor management in the healthcare industry. Specific skills/other requirements (quantitative experience requirement not applicable to this section unless otherwise stated) -- must possess the following: Supporting internal and external partners on expatriate benefits and insurance business; Managing relationship with clients and brokers, focusing on sales and operations of international insurance business; Negotiating domestic and overseas vendor and client contracts, contract standards, strategic renewal offerings and service level agreements, applying underwriting methodologies for expatriate benefits products; Training vendors to cultivate unique operating model and organizational value; and Monitoring and managing medical cases involving health insurance claim processing and medical terms and codes.
Work Arrangement: Virtual, can be performed anywhere in the US
"At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers."
The wage range for applicants for this position is $109,774-$140,800/year. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.
#LI-DNI
The salary range for applicants for this position is $109,774- $140,800.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$109,774- $140,800
Top Skills
Contract Management Software
Expatriate Benefits Systems
Vendor Management Software
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