User Research Intern - Product Discovery

Schneider Innovations is a fast-growing global company focused on building and scaling product brands across consumer health, medical supplies, industrial supplies, and personal protective equipment (PPE) categories. Our products are distributed throughout North America through multiple channels, including major retail, e-commerce platforms, and institutional buyers. 

What makes our approach different is how we develop products. Rather than relying purely on intuition, we combine data intelligence, user insight, and rapid market testing to evaluate product opportunities and bring better ideas to market faster. 

Our long-term vision is to build a next-generation AI Product Marketing Lab — a system where data, user research, and market feedback continuously inform how products are designed, positioned, and launched. 

Our team operates an active pipeline of product concepts across multiple categories. Before any idea moves toward development, it must pass through a structured discovery process that combines user research, concept testing, and early market validation.

We are looking for interns to help support this process by conducting structured user interviews and gathering insights from potential users. The role focuses on executing research activities that help the team understand user needs, reactions to product concepts, and potential market signals.

Interns will work with prepared interview frameworks, scripts, and tools provided by the team. The role is primarily execution-focused: conducting interviews, organizing feedback, and summarizing insights that support product and business decisions.

This internship sits at the intersection of user research, product development, and market insight, and provides exposure to how companies evaluate product ideas before bringing them to market.

• Source and recruit potential interview participants based on provided criteria 

• Conduct structured user interviews using prepared research scripts 

• Facilitate conversations to ensure relevant topics are covered 

• Capture and document interview responses and observations 

• Organize qualitative feedback across multiple interviews 

• Code and categorize user responses into recurring themes 

• Prepare summaries of key insights for the product team 

• Optionally assist with identifying patterns or signals that inform product decisions 

• Currently pursuing or recently completed a Bachelor’s or Master’s degree in Psychology, Communication Studies, Sociology, Political Science, Business, Marketing, Economics, Data / Business Analytics, or a related field
• Strong interest in user research, human behavior, product development, or market insight
• Comfortable speaking with new people and facilitating structured conversations or interviews
• Strong listening skills with the ability to capture and document information clearly and accurately
• Able to follow a prepared research framework while responding naturally to the flow of a conversation
• Organized and detail-oriented when recording responses, observations, and interview notes
• Curious and analytical mindset when interpreting qualitative feedback and identifying patterns
  

• Experience conducting interviews, surveys, usability studies, or research projects (academic or professional)
• Experience working as a Research Assistant or participating in academic research involving human subjects
• Familiarity with survey or research tools such as Qualtrics, Google Forms, or similar platforms
• Prior coursework or projects involving research methods, market research, or behavioral studies

• Paid internship $18-20/hr, 20-30hr/week
• Hands-on experience conducting real-world user research and product discovery
• Exposure to how companies evaluate product ideas and market opportunities
• Opportunity to observe how product, marketing, and business strategy decisions are informed by user insight
• Experience working within an AI-driven product marketing environment
• Location: Monrovia, CA (on-site)
• Internship Duration: Expected to run from April 27 to July 3, unless extended or concluded earlier depending on project needs