Title Assistant

Job Description:

We are seeking a detail-oriented and service-driven Title Assistant to support our loss mitigation title and ownership reporting processes. This role is responsible for accurate order entry, document preparation, and communication with internal teams and external partners, ensuring transactions move efficiently while maintaining high service standards.

Key Responsibilities

• Perform daily order entry for title searches, reports, and quotes, ensuring all requests are entered by close of business.
• Answer incoming calls and respond to emails promptly, professionally, and accurately.
• Prepare, review, and organize documentation for title insurance policies.
• Conduct title and lien searches; identify and assist in clearing title issues to ensure accurate records.
• Send confirmations of recordings and prepare invoices for completed transactions.
• Communicate effectively with clients, lenders, attorneys, and internal teams to support seamless transactions.
• Collaborate regularly with sales teams to facilitate smooth closings.
• Manage and maintain the team Outlook mailbox and shared folders.
• Enter and maintain accurate closing contact information for client access.

Qualifications & Experience

• Minimum of 3 years of experience in the title industry required.
• Experience with title searches, abstracting, and title processing.
• Strong understanding of title and lien processes.

Skills & Competencies

• Communication: Clear, professional written and verbal communication skills; strong active listening ability.
• Organization & Attention to Detail: Highly organized with the ability to manage multiple tasks and meet tight deadlines.
• Technical Skills: Proficiency in Microsoft Office Suite, Outlook, and general computer systems.
• Customer Service: Professional, responsive, and client-focused approach.
• Team Collaboration: Ability to work effectively with cross-functional teams and support group goals.
• Independence & Initiative: Capable of working independently, exercising sound judgment, and taking initiative.
• Adaptability: Thrives in a fast-paced environment and handles shifting priorities effectively.

What We’re Looking For

The ideal candidate is a dependable, proactive, and personable professional with an understanding of title insurance who thrives in a fast-paced environment and takes pride in delivering accurate and high-quality work. You bring a positive attitude, strong attention to detail, and a commitment to supporting both your team and clients.

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The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans

• 401(k) plan with a discretionary company match

• Shareholder Purchase and Reinvestment Plan

• Basic life and accidental death and dismemberment insurance premium paid by the company

• Voluntary supplemental life insurance for employees, spouses and dependent children

• Fertility and Family Building Benefits

• Paid Disability benefits

• Paid time off programs

• 11 Company paid holidays per year

• Flexible spending account

• Health savings account (available to High Deductible Health Plan participants only)

• Employee Assistance Program

• Educational Assistance Program

• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

Old Republic Title is an Equal Opportunity Employer