Title Assistant in office

Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoTitle Assistant - Chico, CA Full-Time | In Office 5 Days per Week
We are seeking a detail-oriented and customer-focused Title Assistant to support residential, commercial, and/or industrial title operations in our Chico, CA office. This role performs a broad range of administrative and operational support duties that help facilitate efficient title processing and exceptional service to customers and internal partners.
The ideal candidate has developing industry knowledge, strong organizational skills, and the ability to complete most tasks independently with minimal supervision.

Key Responsibilities

• Collate, gather, and organize information related to title transactions and processes

• Review documentation and validate data for accuracy and completeness

• Respond to customer inquiries and provide support to external clients and field escrow offices

• Coordinate with multiple parties to assist in resolving issues and ensuring timely completion of title processes

• Support title teams with administrative and operational tasks in a production center or branch office environment

• Serve as a liaison between departments, customers, and partners as needed

• Maintain accurate records and adhere to company procedures and compliance standards

• Provide specialized support functions related to title operations when applicable

Qualifications

• Previous administrative, customer service, or title industry experience preferred

• Strong attention to detail and organizational skills

• Ability to manage multiple tasks and priorities effectively

• Excellent verbal and written communication skills

• Proficient computer and data entry skills

• Ability to work collaboratively in a fast-paced office environment

• Capable of completing most assignments with limited instruction

Work Environment

• This is an in-office position based in Chico, CA

• Employees are expected to work onsite 5 days per week

Pay Range: $20.31 - $27.09 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.