Manages sales growth and customer satisfaction for Penumbra products across India and APAC. Responsibilities include developing hospital, laboratory, physician, distributor, and purchasing relationships; prospecting customers; securing orders; supporting product use; monitoring inventory and pricing; attending trade shows; providing market feedback; and maintaining sales records. The role requires substantial travel, medical device sales experience, strong communication, organizational skills, and proficiency with Microsoft Office.
As a Territory Manager, you will play an integral part in growing Penumbra in India by Increasing sales and customer satisfaction within India and APAC as a whole. You will work with the Country Manager and Sales Manager on a daily basis to ensure superior customer service and product use. You will also strive to meet and exceed quarterly and annual sales plan.
What You’ll Work On
• Develop relationships with existing hospitals, labs and customers
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers
• Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
• Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
• Increase account penetration with orders for new and existing line of products and services
• Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
• Commit to travel as necessary for position and product line support, including outside of region as and when needed by the team to support
• Complete other special projects or assignments as requested
• Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
• Attend industry trade shows as assigned, responsible for show follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence
• Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
What You Contribute
• A Bachelor's degree Business, Biology, or related field with 5+ years of related experience, including 3+ years of medical device sales experience, or equivalent combination of education and experience
• Experience managing distributors
• Creativity and a passion for innovation
• Strong oral, written and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
• Ability to interact with not only senior leadership, but at all levels within the organization
Working Conditions
General office environment. May have business travel 50% of the time. Potential exposure to blood borne pathogens and other potentially infectious materials. Ability to wear 7-9 pounds of lead for extended periods of time. Occasional on-call availability required 24 hours per day, 7 days per week. The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.
Similar Jobs
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Promotes pharmaceutical products through academic visits and medical information sharing, builds relationships with target healthcare experts, identifies customer needs, influences prescribing perspectives, increases product market share, and supports company performance targets. The role also requires strong key-account management, teamwork, execution, learning ability, and professional representation of the company.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Supervise a customer care team supporting MetLife policyholders, ensuring high-quality service and achievement of business metrics. Coach, motivate, and develop associates; monitor calls; provide feedback; manage performance appraisals; support recruiting; handle compliance with ERISA, HIPAA, and internal quality standards; and promote collaboration, engagement, continuous improvement, and effective change management.
Top Skills:
Automated SummarizationCopilotGuided Decision Workflows
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Sell pet insurance policies through inbound phone, email, and chat interactions. Build rapport with pet parents, educate customers on products, overcome objections, meet sales goals, and support retention through effective problem-solving. The role requires an active Property and Casualty license, completion of multistate licensing, reliable attendance, and availability for evening and rotating weekend shifts in a call center environment.
Top Skills:
InternetExcelMs Word
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
