The Technical Project Manager oversees embedded and computer hardware projects, ensuring customer satisfaction through technical support, communication, and project management, while leading international collaborations.
Department: NSD/DCN
San Jose, CA
About the job:
FULL-TIME/PERMANENT
JOB FUNCTION: As a Technical Program Manager you will be responsible for projects relating to embedded & computer hardware/firmware. You will provide engineering services to existing customers and potential new customers in regard to product development and implementation issues. You will deliver presentations, demos, and training to customers. You will drive timely resolution of technical escalations and ensure customer satisfaction. The position requires international travel to Taiwan and possibly other Foxconn sites.
QUALIFICATIONS:
EDUCATION: B.S. in Electrical and Computer Engineering or related fields, M.S. is a plus.
EXPERIENCE: 5-10 years of x86 computer hardware/Embedded uPs, and firmware/software experience in networking and telecom equipment. Proven track record in customer-facing roles with excellent communication skills and
Strong project management skills (PMP certification a plus)
LANGUAGE: English proficiency required, Mandarin is a plus.
SKILLS:
San Jose, CA
About the job:
FULL-TIME/PERMANENT
JOB FUNCTION: As a Technical Program Manager you will be responsible for projects relating to embedded & computer hardware/firmware. You will provide engineering services to existing customers and potential new customers in regard to product development and implementation issues. You will deliver presentations, demos, and training to customers. You will drive timely resolution of technical escalations and ensure customer satisfaction. The position requires international travel to Taiwan and possibly other Foxconn sites.
QUALIFICATIONS:
EDUCATION: B.S. in Electrical and Computer Engineering or related fields, M.S. is a plus.
EXPERIENCE: 5-10 years of x86 computer hardware/Embedded uPs, and firmware/software experience in networking and telecom equipment. Proven track record in customer-facing roles with excellent communication skills and
Strong project management skills (PMP certification a plus)
LANGUAGE: English proficiency required, Mandarin is a plus.
SKILLS:
- Excellent written and oral communication skill in English and Mandarin.
- Excellent collaborative skill and customer interaction
- Strong analytical skills, familiar with Product Development Process.
- Proficiency in x86, ARM based system hardware and firmware, or embedded system design.
- Good understanding of Telco Equipment
- Familiarity with 5G, LTE, and IP/MPLS technologies
- Experience with major telco operators
- Knowledge of SDN/NFV and network automation
- Proficiency in tools like JIRA, Confluence, or similar
- Microsoft office & scripts
- Direct support customers on Server and networking projects, in the areas of embedded and computer hardware or firmware/software technical program management from Product Concept to Mass Production.
- As a member of San Jose Server RD’s Front End interface, provides engineering service to customers in regards to new product development and deliverables, managing routine meeting, tracking design and validation issues/solution/fix. Communicate with Customer in system spec definition, design proposal, issues and solutions in detail.
- Back End interface with Foxconn design/test/validation engineering teams, manufacturing/operations teams, guide and direct the outcome to meet customer’s needs during all phases of NPI process
- Support on-site debug/meeting in customer’s site, tracking listed AI’s found by external customers, internal engineering design teams and factory during product development. Collaborate with local San Jose team and customers to investigate, reproduce, and provide guidance to back end RD and manufacturing teams in solving issues
- Travel internationally to Taiwan and possible other Foxconn sites for on-site support.
Top Skills
5G
Arm
Confluence
Embedded Systems
Firmware
Ip/Mpls
JIRA
Lte
MS Office
Network Automation
Nfv
Sdn
Telco Equipment
X86
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What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
