Technical Program Manager

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. 

Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.

Role Overview

The Technical Program Manager is a member of the program management staff with primary responsibility for managing programs of varying size and complexity from inception to launch across various program areas.

What you’ll do:

• Work independently with some general instruction on moderate sized projects as assigned. Execute with minimal supervision but receive guidance as needed from Sr. Technical Program Managers.

• Develop a detailed project plan to monitor and track progress.

• Closely work with product, QA, and engineering owners across geographies to plan and prioritize the product and sprint backlogs based on the roadmap and overall project schedule.
• Identify key issues, risks, and work out mitigation plans with support as needed.
• Manage communication of progress and status.
• Collaborate closely with the owners and stakeholders in facilitating the definition of requirements for each project.
• Identify key issues, risks, and come up with suitable mitigation plans to resolve those issues and unblock the teams.
• Gather metrics and provide regular status updates to executives, project teams, and key internal and external stakeholders involved.
• Maintain various tools, reports, and documentation for the engineering teams – JIRA boards, Wiki/SharePoint spaces, Capitalization and Accrual reports, Resource Allocation, etc.
• Help define process enhancements and best practices that pertain to smoother execution and delivery.

• Demonstrate eHealth’s values in your behaviors, practices, and decisions.

Who you are:

• B.S in Computer Science or a related technical discipline.
• 2 years of experience as a Software TPM 
• Strong organizational skills.
• Excellent written and verbal communication and presentation skills.
• Adaptability and the ability to display mastery of new concepts.
• Tenacity for executing projects and creating robust and reliable products.
• Proficient in MS Office, Jira and Confluence.
• 2+ years of Agile experience in Scrum / Kanban frameworks a plus. 

What we offer:

• Generous benefits include medical, dental and vision beginning on your first day of employment
• 401K with matching
• Tuition reimbursement
• Employee stock purchase program
• 12 company paid holidays and flexible time off (PTO for non-exempt)

*Please note the above is a summary of responsibilities; a full job description is available upon request.

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eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.