Perform quality control reviews of customer-facing and internal cybersecurity deliverables, enforcing templates and brand guidelines, completing QC checklists, logging risks/issues, and storing reviewed documents within the Quality Management System.
About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
Position Summary
Coalfire is looking for a Technical Editor that is highly skilled at reviewing and providing corrective feedback on customer-facing documentation. This is a great opportunity to work as a part of the Quality team and make an impact while contributing to the overall success of client projects. The Technical Editor reports to the Manager, Quality Assurance (QA) and is responsible for performing quality reviews of Coalfire’s deliverables within the Quality Management System (QMS) scope.
What You'll Do
- Provide quality control (QC) reviews of customer-facing and internal documents with specific focus on consistency, clarity, and conciseness for at least two verticals
- Ensure that deliverable content follows standard templates, conforms to Coalfire brand guidelines, and is in accordance with Coalfire policies, processes, and guidance
- Enforce consistent use of templates
- Complete QC checks for each client-facing document reviewed
- Identify and log risks and issues for analysis
- Properly store records of work and revisions, including the reviewed document, checklist, and template.
What You'll Bring
- 0-2 years’ experience in technical writing or technical editing of documentation and reports
- Detail oriented
- Bachelor's degree or relevant experience
- Ability to positively and effectively develop business relationships with a variety of personalities and individuals
- Ability to formulate sound decisions using available information
- Ability to work independently and prioritize numerous activities while meeting customer deadlines
Bonus Points
- Experience with or knowledge of FedRAMP, SOC, ISO, HIPAA preferred, but not required.
Why You’ll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at [email protected].
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