The role involves designing and delivering innovative training experiences for Veeva's software products, translating complex concepts into engaging content, and evaluating training effectiveness.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Technical Curriculum Developer, Enterprise Software designs and delivers innovative learning experiences for Veeva customers seeking to build technical expertise on Veeva software products. In this role, you will translate complex product concepts into engaging, digestible, and scalable educational content across multiple delivery formats for a variety of learner personas. The ideal candidate has a strong background in curriculum development for technical SaaS products, instructional design, or software implementations, and can quickly become the subject matter expert on Veeva software products. You will actively contribute to the ongoing innovation of Veeva’s training processes while collaborating as part of our inclusive, owner-builder team. This is a great opportunity to shape how customers learn and adopt our Veeva software.
This role requires individuals having worked at software companies on customer facing training.
What You'll Do
- Design, develop, and maintain technical training curriculum for SaaS product users, including developers, system administrators, and other technical learner personas
- Partner with product, engineering, and customer success teams to understand product functionality and translate it into effective learning experiences
- Develop hands-on exercises, labs, and simulations to reinforce learning
- Create scalable learning solutions: eLearning modules, instructor-led sessions, and blended learning experiences
- Evaluate and iterate on training effectiveness using feedback, metrics, and learner assessments
- Ensure technical accuracy and alignment with Veeva’s product vision
Requirements
- 5+ years of experience designing technical curriculum or enablement programs for software/SaaS users
- Experience working in one or more applicable technology areas: relational databases, business intelligence tools, systems administration, data migration, SaaS systems implementation, software development
- Hands-on experience creating practical exercises, labs, or simulations for technical users
- Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems)
- Excellent written and verbal communication skills for technical audiences
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $75,000 - $125,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Top Skills
Articulate 360
Learning Management Systems
Techsmith Camtasia
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