Team Operations Lead

A day in the life of the successful Team Operations Manager includes, but is not limited to:

• Working collaboratively with the team on Client pitches, meetings, and strategic events to win, execute, and close new business
• Overseeing, managing and implementing best practices across functions including, but not limited to: transaction management, social media, marketing, & business operations
• Recruit and hire new team members that are aligned with the team culture
• Implementation of brand growth strategies focused on increasing gross revenue
• Business development and facilitating transactions after initial business development through to BOV and marketing packages, communicating with potential buyers, and stewarding the transaction to a successful closing 
• Transaction coordination, taking care to provide white-glove, concierge-level service to Clients in collaboration with the team’s Analyst, Graphic Designer, & Associates
• Planning, creating, and posting thought-leadership content to position the team as the go-to resource for commercial investment sales, leveraging platforms like LinkedIn, Instagram, YouTube, etc.  
• Training, mentoring, and performance managing the team; monitoring individual and team KPIs, leveraging all available data, sales best practices, and professional development materials
• Reviewing the team’s workflow, resources, and tools for efficiency, cost savings, and effectiveness as the business grows & scales
• Attending industry events, conferences, and universities for the purposes of networking with potential clients/collaborators, and recruiting & attracting talent on behalf of the team

Requirements:

• Minimum of 3-4 years of relevant experience working within a commercial real estate (CRE) advisory or lending environment.
• Direct knowledge of and experience with the management of personnel within CRE advisory services
• Proven success in setting and achieving managerial objectives, with the demonstrated work ethic, competitiveness and tenacity required to achieve top performance.
• Demonstrated career history of continued growth and success in roles of increased complexity and responsibility.
• Able to persevere through difficult challenges and setbacks.
• Thrives in a small, cohesive and hands-on work environment.
• Excellent listening skills.  Open-minded to different ideas and perspectives.
• Highly transparent and ethical, placing a high value on both personal and firm integrity.
• High energy; results oriented.
• Performs best when engaging with others in a highly collaborative environment and committed to being part of an integrated team.
• Intellectually curious, creative and a broad-based thinker.
• Excellent communication and organizational skills, including written and verbal and the ability to structure and disseminate complex information in a range of appropriate styles/formats.
• Proven leadership and general management skills, willing to take responsibility and be accountable for results.
• Excellent educational credentials.
• No desire to originate new business.