Survey Authoring Technician

Summary 

Enveritas is looking for exceptional talent to join our global team and help manage our survey operations globally from Africa or South America. 

Background 

Consumers are increasingly asking if the brands they trust are “sustainable” – that is, produced under acceptable social, economic and environmental practices. Companies have responded by setting targets for becoming “100% sustainable”. However, traditional approaches for verifying sustainability face challenges reaching farmers that are too small, too remote, or informally organized. Enveritas (www.enveritas.org) is building solutions for smallholder coffee farmers that are currently beyond the reach of existing sustainability certification or verification approaches. We have developed a rigorous, scalable and transparent method of verification that works in this “underserved space.” This verification is the backbone of our Responsible Sourcing platform that helps companies meet their sustainability targets by investing in the areas that need it most. 

Enveritas is a non-profit organization founded in 2016 and is headquartered in New York. Enveritas combines the rigor of its systems and processes with an intense effort to collect credible data from the field, accompanied by inspiring and unique stories (insights) that permit our clients to work together with stakeholders to improve the coffee grower’s livelihood. Our operations cover more than 25 countries globally. 

The Role 

Your role will be to assist Enveritas in supporting survey design and authoring. 

Specifically, you will: 

• Utilize survey authoring tools developed by Enveritas to create and update surveys based on each countries local customization needs
• Create, update, maintain and improve survey customization spreadsheets and related customization tools
• Create, update, maintain and improve survey authoring instructions and presentations that allow other team members to understand how our internal survey tools work
• Test surveys to identify and correct any errors or issues
• Play an active role in projects that involve survey creation, design or update, such as new on-demand surveys, survey shortening initiatives, survey interface redesign, etc.
• Lead survey updating initiatives each year
• Collect and lead discussions on survey update requests based on field teams’ feedback
• Coordinate and collaborate with teams globally on survey customization decisions
• Collaborate with teams globally to train or support on survey related matters
• Maintain consistency and best practices between different surveys that share the same content
• Support country operations as required to refine your understanding of how our methodology, tools, and data collection works

Enveritas will invest heavily in your growth and success. We recognize that we will need to attract and retain exceptional talent in order to fulfill our vision of reaching 100% of the world’s coffee farmers across 30+ countries. You will have the backing of a global team with deep experience in coffee sustainability and technology to help you reach your goals. We offer a fun, open, flat, and agile work culture that mitigates the communication challenges posed by being a global organization. 

Qualifications 

• 1+ years’ relevant work experience in survey design and authoring tools
• Bachelor's degree in a related field (e.g., engineering, computer science, market research, psychology, sociology)
• Availability for regular travel to multiple countries across the world
• Fluency in English is a must
• Experience working in a fast-paced, multicultural team environment 
• Excellent communication and analytical skills; flexible problem-solving attitude 
• High level of rigor and attention to detail 
• A driving desire to alleviate poverty and make the world a better place 
• Strong work ethic and professionalism, particularly when doing independent and remote work
• Strong analytical competencies
• Strong computer skills, including proficiency in Microsoft Office and Google Docs applications, familiarity with quantitative data collection software/platforms; knowledge of Python or other programming languages beneficial, but not required  
• Preferably based in Africa or South America

How to Apply

Please apply via our Greenhouse job posting. Feel free to contact us at [email protected] should you have any questions about the position or the interview process. Questions about this opportunity or process will not reflect negatively on your application.

We care deeply about diversity. Our work is complex and nuanced, so the more diversity we have in the voices working on our problems, the larger of an impact our work can have for the world. Enveritas is an Equal Opportunity Employer ​encouraging an inclusive and diverse workforce. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each individual brings to the workplace. We are dedicated to hiring employees who reflect the communities we serve and strongly encourage qualified candidates from all backgrounds to apply.​

A few notes about our communications: We are not able to reply to messages sent to staff outside of either our application process or our jobs email address, as this is unfair to other candidates. Also, Enveritas has been made aware of fake job postings by individuals pretending to hire persons seeking employment. These individuals are looking to collect personal information about you for fraudulent purposes. All legitimate Enveritas job openings are posted under https://enveritas.org/jobs/ and all recruiting emails from Enveritas team members will come from @enveritas.org.