Conduct indoor and outdoor surveillance, document video and activity findings, prepare detailed reports for legal use, and testify at hearings when required. Investigators must operate surveillance equipment, drive safely, maintain confidentiality, work independently, and adapt to flexible schedules including nights, weekends, and holidays. The role includes paid training and requires a valid driver's license, reliable vehicle, appropriate insurance, and personal technology.
Description
Job Title: Surveillance Investigator
Job Location: Cypress, CA
Job Type: Full-Time, Billable Hours, Non-exempt
Eager to start your career in a growing industry? Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully paid investigator training to help you launch your career!
Check out our YouTube channel to learn more about what a day-in-the-life of a surveillance investigator at Frasco looks like: Frasco, Inc | YouTube Channel
Compensation:
- Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance
- Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
- Mileage Reimbursement: $0.60 per mile for all portal-to-portal and mobile surveillance mileage
- Paid Administrative Time: Paid at regular hourly rate for all report writing and administrative time
- Paid Training: Compensation for training sessions to ensure you are well-prepared for your role
Full-Time Benefits:
- Paid Time Off and Paid Holidays
- Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
- 401K with Company Match
About Frasco:
Frasco has been in business for 60 years as a family-owned full-service investigation company with hundreds of investigators and regional offices nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds. Join us to make a meaningful impact and thrive in a positive, respectful workplace.
Responsibilities:
- Review assignments to determine case objectives and develop or follow action plans
- Utilize various surveillance equipment and technology
- Perform surveillance and activity checks, documenting video footage and relevant information
- Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
- Drive safely and effectively in varied weather and traffic conditions
- Move swiftly and discreetly to observe subjects
- Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
- Prepare detailed reports with timestamps and supporting evidence for legal use
- Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
- Attend and testify at hearings as required
Requirements
- Exceptional writing and communication skills
- Strong attention to detail and commitment to accuracy and quality
- Ability to work independently and meet established deadlines
- Strong critical thinking skills
- Self-starter with accountability for results and performance
- Flexible schedule, including weekends
- Ability to travel to and from assignments daily
Qualifications and Equipment:
- Valid driver’s license with good driving record
- Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
- Reliable personal vehicle, tinted windows preferred
- HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
- Windows 11 or greater required, with 8+gb of RAM preferred
- Mac OSX 13 or greater required for iMac
Preferred Experience:
- High school diploma or associate’s degree in criminal justice or related field
- Military background; insurance or investigations experience
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