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The Surety Systems and Reporting Specialist will be responsible for managing initiatives to automate processes and enhance efficiencies within the commercial surety division. This role requires a strategic thinker with an understanding of surety operations and automated workflows. The successful candidate will collaborate with cross-functional teams to identify automation opportunities, work on implementation projects, and aid in continuous improvement efforts.
Key Accountabilities/Deliverables:
Collaborate with teams to assess current processes, and aid in prioritizing initiatives based on potential impact and feasibility.
Identify opportunities for process automation, workflow optimization, and technology integration within underwriting, billing, and customer service functions.
Aid in integration efforts with existing systems to ensure seamless data flow and process synchronization.
Communicate frequently with internal and external stakeholders to analyze workflows, identify pain points, and design solutions with automation.
Conduct user acceptance testing and quality control to ensure system performance and reliability.
Assist in the development and implementation of an internet-based business issuance system.
Prepare documentation, conduct training, create, and adhere to timelines, identify solutions to roadblocks, and coordinate deliverables for projects.
Aid in the development of business and technical requirements for new features and enhancements.
Assist in developing bond types, forms, and communication tools for automated systems.
Assist in creating and implementing new workflow processes.
Aid in conducting user, process, and authority audits to ensure compliance and optimize operational effectiveness.
Conduct research on bond requirements.
Configure and maintain commercial surety bond types and associated risks within systems.
Assist Director of Surety Data Solutions with development of queries and reports as needed.
Assist Director of Surety Data Solutions with the development and support of database tools required for workflow, management, and tracking.
Technical Knowledge and Understanding:
Proficiency in data technologies and programming languages, such as SQL, Power BI, Postman, Excel, Visual Basic, etc.
Ability to use analytical methods in complex business processes to find workable solutions.
Ability to generate innovative strategies and solutions.
Ability to manage several projects.
Effective communication and interpersonal skills.
Proficiency in underwriting software systems, billing systems, Microsoft Office Suite, and Adobe.
Time management and prioritization skills.
Able to multi-task and collaborate effectively with others in a high-performance team environment.
Ability to work independently and perform quality work within deadlines.
Understanding of project management methodologies, such as Agile.
Ability to adapt to changing priorities and manage multiple projects simultaneously.
Familiarity with surety bond processes, regulations, and industry best practices.
Ability to effectively collaborate with stakeholders at all levels of the organization.
Experience:
Bachelor’s degree in business administration, computer science, or a related field preferred.
5+ years of experience in surety industry, with a demonstrated track record of success in process improvement and automation preferred.
Proven experience leading projects or initiatives, preferably in a surety or insurance environment.
The expected pay range for the role is $60,00 - $75,000. The specific offer will depend on an applicant’s skills and experiences. The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
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