Support Services Mobility Tech: Support Services

The Support Services Mobility Tech ensures timely and efficient Safe Patient Handling and Mobility (SPHM) to include moving and transporting patients internally throughout the hospitals and assigned locations.  Other supporting duties include as assigned and trained for environmental services, general transport of patients and materials, and centralized dispatch.  

The Mobility Tech preforms lifting, transferring, repositioning, and mobilizing of patients using powered or non-powered equipment (e.g., lifts, slide boards, transfer chairs, etc.) to minimize manual handling and reduce injury risk to both staff and patients.

This position is required to participate in SPHM-compliant training programs and collaborate with other team members to perform patient handling tasks safely and efficiently, especially in high-risk or complex patient care scenarios to include patient dignity, comfort, and safety during all handling activities, adjusting techniques and equipment based on patient condition and mobility level standardly and in urgent or emergent patient handling situations, following hospital protocols to prevent harm.

The Mobility Tech will perform equipment management by Inspecting, operating, and maintaining patient handling equipment properly and report malfunctions or safety concerns promptly. 

The Mobility Tech will provide training and mentorship to new team members and other patient care personnel in patient moving techniques, equipment use, and SPHM protocols.

Education and Experience 

• Ability to read, speak, understand, and follow written and verbal directions in English with a basic range of comprehension sufficient for understanding job specific forms, documents, signs, symbols and written instructions. 
• Recognizes and comprehends emergency and urgent situations and can react and communicate so others understand. 
• Ability to train other staff members on work duties, follow instructions, and schedule flexibility due to needs of hospital. 
• To perform duties of SS Tech must also demonstrate computer skills in utilizing the various software’s of the workstation. 
• High School graduate or GED preferred.
• Previous Call Center preferred.
• Current Dispatch/Patient Transport experience. 
• Basic Math Skills and knowledge of the 24 hour time system is also preferred. 
• Willingness to work in sister departments such as (Storeroom, Mailroom, and Print Shop). Always willing to learn other job functions to be a universal tool for the Support Services Department. 

Licenses

Valid California driver’s license required for those who are authorized to operate Hoag vehicles.

Certifications Required:

BLS 

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.