Summer 2026 Provider Information Management Undergraduate Intern

SUMMARY OF JOB RESPONSIBILITIES 

This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals.  To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business.

Typical responsibilities include, developing process flows for currently undocumented processes. Analyzing the impacts to create a log for Business Analyst/Consultant Standard Operating Procedures (SOPs). This log would serve as a reference during projects and SME meetings. Research and analyze competitor approaches to provider data management, identifying best practices and potential areas of improvement. Revamping our PIM letters, the goal is to ensure these communications clearly outline necessary next steps for providers and offer detailed, easily accessible processes for completing those steps n.

REQUIRED QUALIFICATIONS 

• Full or part-time enrollment in an accredited college or university baccalaureate program in a related program.

ESSENTIAL JOB FUNCTIONS 
1. Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems. 

2. Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area.  Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.

3. Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization. 

4.  Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability. 

5. As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action. 

6. Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit. 

7. Perform miscellaneous job-related duties as assigned. 

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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