Job Description
ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. We are a high growth, late stage startup with fantastic product-market fit, and trusted by more than 500 global brands like Cole Haan, Bloomin’ Brands, CVS Health, Louis Vuitton, Allbirds, and Under Armour. We are committed to creating a great product for our customers and a great work environment for our employees to succeed professionally and personally, landing us on Wealthfront's Career-Launching Companies List for the second year in a row.
ServiceChannel is seeking an experienced Strategic Sourcing professional to join our Strategic Sourcing team. In this position, you’ll be responsible for managing ServiceChannel’s strategic sourcing functions in close partnership with Sales, Customer Success and Operations teams to deliver and grow on customers' Preventative Maintenance, Capital Replacement and Special Project requirements.
Key Responsibilities
- Support the creation, issuing and evaluation of Sourcing Events (RFI/RFP/Targeted Quoting/Direct Negotiation)
- Partner with Manager, Strategic Sourcing through negotiation to finalize price, quality and delivery for customer requirements.
- Implement sourcing strategies in consultation with Manager, Strategic Sourcing.
- Foster expert trade knowledge on all facility maintenance trades across all customers.
- Build and maintain relationships with key Service Providers, Equipment Manufacturers and Part Suppliers.
- Develop and maintain relationships with key internal stakeholder teams such as Sales, Account Management and Operations to ensure cross functional collaboration and efficiency.
- Collaborate with Marketplace Operations to identify best-in-class providers to ensure optimal mix of quality, cost and service.
- Support Sales in providing Directional/Estimate pricing for new potential clients.
- Identifies opportunities to reduce cost or add value to existing Preventative Maintenance programs across all customers.
Required Skills & Experience
- 3+ years of experience in Strategic Sourcing, Procurement, Contract Negotiation and Vendor Management
- Facility Maintenance and Trade sourcing experience a plus
- Problem solving skills to identify and solve complex problems
- Proven experience working with large complex Service Providers
- Thought leadership and communication skills that influences decision making
- Proven ability to work well with cross-functional teams, particularly Sales, Account Management, Customer Success and Product teams
- Can-do, positive, inspiring attitude
- Excellent influencing and negotiation skills
- Ability to manage multiple priorities in a fast-paced environment, while still ensuring high quality deliverables and a strong attention to detail
- Self-directed and motivated in a fast paced and dynamic environment
- BA degree preferably in Business or Supply Chain Management
Preferred Skills & Experience
- MBA preferred
- Working knowledge of Microsoft Office
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
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