Strategic Sales Director Technology

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Expand relationships with strategically important medium and large customers from our global and regional customer base, creating new opportunities which will impact other country within the Americas region, wherein the customer regional HQ is based in USA
• Develop new business opportunities that would have direct effect for Hellmann countries within Americas (including customers that are HQ in key countries and opportunities would involve cross country selling)
• Handle large opportunities (at country level) in smaller countries where country management may require additional sales expertise to gain the opportunity
• Prospect new accounts within the region via lead generation, telemarketing, direct mail, personal solicitation etc.
• Apply the methods of Hellmann Sales Process: Single Sales Principle: Proactively identifies, clarifies, and validates customer compelling needs, delivers credible solutions, offer perceived value
• Deliver personal sales plan in CRM and Corporate Planner on time and against budget (monthly) as agreed with the leadership
• Maintains effective customer records as prescribed within our CRM system
• Prepares customer quotations, presents proposals, and closes business
• Establish Service Level Agreements and Standard Operating Procedures with the assigned customers
• Proactively leads a joint customer planning process that develops mutual performance objectives, financial target and critical milestones (KPIs) for a 1–3-year period
• Support in new customers’ implementation by directing company implementation resources and by managing customers’ expectations
• Collaborates with all internal and external stakeholders to ensure profitable business and achieve targets
• Creates new sales leads within the Hellmann network and follows up on generated leads
• Provides continuous process improvement feedback to internal stakeholders
• Works closely with the Opportunity Management Team (OMT) on RFQ’s of their customers
• Owns the customer complaint process and ensures successful implementation of solutions including lessons learned
• Acts within our Hellmann business code of conduct
• Achieves assigned sales goals in assigned key accounts (GP, Volume Target as assigned)
• Meets assigned expectations for growth and profitability of their customers
• Completes customers plans that meet company standards
• Guides the Opportunity Management Team (OMT) to deliver customer RFQ’s responses based on their customers compelling needs
• Live and deliver the Hellmann brand promise by building and maintaining lasting relationships with customers
• Achieves a defined level of qualification within our sales development program
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities related to this role.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE
• Bachelor’s Degree in Business Management, Logistics/Supply Chain, or related field or equivalent combination of education and work experience will be considered in lieu of educational requirement
• Minimum 5 year of working experience in a similar role in Technology
• Relevant work experience in a customer facing role, prior track record of achievement significant accountability

KNOWLEDGE, SKILLS & ATTRIBUTES
• Background in Technology Logistics/ Operations/ Supply Chain/ Freight Forwarding
• Experience & knowledge in Technology products
• Understands customer supply chains and networks
• Has comprehensive understanding of freight forwarding and logistics processes
• Has thorough knowledge of Hellmann products and services offering and is able to articulate them professionally
• Has in-depth understanding of markets, industries, and competitors (including methods on how to do market research) and is able to identify best practice in our industry
• Has clear understanding of all elements of the strategic sales process

PHYSICAL DEMANDS
• Frequently required to stand, and walk
• Regularly required to sit for extended periods
• Regularly uses arms to reach, hands and fingers for computer and phone use
• Speaking clearly and listening for heavy phone contact
• Requires close-up and computer screen distance vision ability
• Requires frequent overnight travel – up to 50%

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics are similar of those of an office setting with various office equipment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.