Strategic Quality & Impact Analyst (50122)

Join us at St. Anne’s Family Services: Making a Difference in Families' Lives 

About Us: St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Strategic Quality & Impact Analyst to join our team and be a vital part of this mission. 

Why Choose Us: 

• Making a Difference: Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams. 
• Collaborative Environment: Join a passionate team dedicated to our mission, where your insights and expertise are valued. 
• Professional Growth: We support your career development and offer training to help you grow. 
• Community Impact: Become part of a trauma informed organization that makes a positive difference. 
• Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule. 

Salary and Benefits:  

• Salary Range: $85,000 - $90,000 
• Paid Time Off: 10 paid holidays, and a generous PTO policy  
• Employee Assistance Program (EAP) 
• Medical, Non-Stop Benefits Card (we pay for most medical services and copays!) 
• Dental, and Vision Insurance, Pet Insurance 
• Chiropractic and Acupuncture services, 20+ visits per year 
• Disability Insurance 
• 403(b) Retirement Plan 
• 403(b) Company Match 
• Flexible Spending Accounts (FSA) 
• And more! 

Compensation: In accordance with California law, the expected salary range for this position is posted with this position.  The actual compensation will be determined based on experience and other factors permitted by law. 

Role Summary: The Strategic Quality & Impact Analyst plays a key role in implementing the agency-wide Continuous Quality Improvement (CQI) Plan to strengthen program quality, management, and operational performance through stakeholder engagement and data collection and analysis. This position advances the organization’s ability to measure, evaluate, and improve program outcomes and overall impact by leading enterprise-wide impact measurement strategies, developing systems to assess program effectiveness, and identifying strengths and opportunities to support best practices.

• Schedule: Monday – Thursday, 09:00 AM – 06:00 PM; Friday 09:00 AM – 05:00 PM; Every other Friday off! 
• Location: 155 N. Occidental Blvd, Los Angeles, CA 90026 

Duties and Responsibilities:  

• Lead the analysis, interpretation and review of program and administrative performance data to inform organizational strategy, priorities, and resource allocation.
• Provide support in agency accreditation efforts through the Council on Accreditation, including the development of task plans, gathering documentation, preparing for the accreditation site visit, and maintaining CQI practices aligned with standards ongoing.
• Own and oversee agency-wide impact measurement systems, including data management and policy tracking platforms
• Direct the agency-wide stakeholder feedback and survey strategy, overseeing the design, administration, analysis, and dissemination of findings; facilitate engagement across key stakeholder groups, including employees, program participants, and governing body members, ensuring insights are translated into actionable recommendations and progress on improvement initiatives is monitored
• Serve as a strategic advisor to leadership by facilitating data-informed discussions on program effectiveness and organizational outcomes
• Provide technical guidance and coaching to staff on evaluation methods, data interpretation, and performance-driven decision-making
• Conduct complex analyses to identify trends, disparities, and opportunities across programs and populations

Qualifications: 

• Master’s degree in Social Work, Public Policy, Data Science or a related field required 
• A minimum of five years' experience in program evaluation, quality improvement, impact measurement, or related field preferably within social services or non-profit settings

St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!