Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!
ABOUT THE OPPORTUNITY
Artera is seeking a Strategic Partner Manager who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem.
Artera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability. That changes with this role.
This is a hands-on, externally facing role reporting to the Chief Product & Strategy Officer. You will work cross-functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours.
Responsibilities
- Strategic Partnerships: Manage and scale high-value relationships across EHR, CPaaS, cloud infrastructure, and marketplace categories; maintain direct vendor leadership access to bypass standard support queues.
- Technical Bridge: Oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders.
- Interoperability Management: Direct technical relationships with interoperability and EHR vendors to ensure seamless, reliable data flow.
- Ecosystem Operations: Scale marketplace onboarding by developing a standardized Partner Playbook, reducing internal stakeholder manual involvement.
- Cross-Functional Leadership: Drive complex programs with internal and external stakeholders, managing end-to-end execution from joint planning to executive reporting.
Requirements
- Experience: 4–8+ years in partner management, technical program management, solutions / implementations, or a comparable role
- Industry Experience: Working knowledge of the U.S. healthcare IT ecosystem — EHRs, middleware, point solutions, patient engagement
- Strategic Relationship Experience: Experience working with integration vendors, EHRs, and/or interoperability programs
- Technical Proficiency: Familiarity with API-based integrations and third-party systems
- Operational Intelligence: Strong project management experience – ability to manage multiple workstreams and drive end-to-end execution across stakeholders simultaneously
Bonus
- Familiarity with HL7/FHIR and healthcare integration standards
- Background in enterprise SaaS and/or digital health
- Track record of structuring and negotiating partnership agreements
- Prior experience working at or with telecom and/or EHR vendors
OUR APPROACH TO WORK LOCATION
At Artera, we believe the best work happens when people are truly connected. Our AI services model has shown what’s possible when small, focused teams move fast together — the speed of collaboration, pace of career growth, and quality of what we build can become stronger when teams share space. As we grow, we want every new teammate to feel part of an in-person community from day one.
That’s why we are focusing our U.S. hiring in three cities, where we are investing in offices and building strong local teams:
- Santa Barbara, CA (Our HQ)
- Seattle, WA
- Kansas City, KS/MO
Unless a role’s posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas. Each location follows an in-person schedule that reflects how our local teams work best; we’ll walk you through what to expect for your specific role and city during the interview process.
Focusing on offices and hiring in a few locations, rather than spreading thin across many cities, lets us invest deeply in each one so every team has real community, mentorship, and momentum in person.
Artera Santa Barbara, California, USA Office
We are a SB-headquartered company that supports a hybrid way of working. We believe in the power of in-person connection. Although our primary way of working is not based on all employees in 1 office every day, we make time for in-person connection during our most meaningful moments.
Artera United States Office
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