Strategic Implementation Manager

About Us:
DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.

DailyPay is seeking a forward-thinking, organized, and enthusiastic Strategic Implementation Manager to join our rapidly growing company in NYC. This individual will be a pivotal member of our Strategic Accounts Implementation team, leading the deployment of our SAAS solution for our largest accounts. This person will lead the technical integration between third party vendors and DailyPay. The Strategic Implementation Manager will be responsible for managing the entire implementations lifecycle, from pre-sales to go-live. Success in this role will rely on a combination of strong discovery skills, technical proficiency, confidence, working with clients and C Suite stakeholders, and the ability to manage the details while seeing the bigger picture.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

• Lead the technical aspects of the DailyPay integration for Strategic customers

• Perform comprehensive discovery and build robust documentation of the implementation requirements

• Perform technical research to provide unique solutions for complex customer integrations

• Become a specialist in our product, configuration, and internal processes

• Identify, manage, and mitigate project risks

• Work hand in hand with the sales team to assist with pre-sales and scoping discussions

• Suggest new product features and functionality based on implementation experience and feedback from DailyPay customers

• Work closely with the operations and support teams to discuss implementation details and nuances during the post launch handoff

• Bachelor’s degree in Business, Engineering, or equivalent work experience

• 6+ years of experience in Implementation of SAAS solutions

• Experience working with demanding, high-stakes Strategic accounts, managing operational and C-level stakeholders, and supporting day-to-day needs to manage these relationships

• Detail-oriented with the ability to set priorities and be flexible in a changing environment

• Excellent written communication and presentation skills

• Experience leading data validation, unit testing, and UAT

• Experience with sFTP automation and API builds (reviewing logs, troubleshooting, etc.)

• Experience with Dell Boomi or similar products

• Experience with HCM, Payroll and Time Management Systems

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

• Fun company outings and events

• Unlimited PTO

• 401K with company match

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