Stewarding Supervisor

About Westin

At Westin Hotels & Resorts, we are committed to empowering the well-being of our guests. Through refreshing environments, thoughtful amenities, and revitalizing programming, we help ensure guests leave feeling better than when they arrived. We understand that travel can challenge well-being, and we take pride in being trusted partners who anticipate needs, deliver instinctive service, and create journeys that help guests be at their best.

We're seeking enthusiastic hospitality professionals who are passionate about delivering exceptional service and creating memorable guest experiences. At Westin Rancho Mirage Golf Resort & Spa, we believe that together, we rise.

Position Summary

The Stewarding Supervisor responsible for overseeing all evening stewarding operations, ensuring cleanliness, organization, and safety across all kitchens, banquet areas, outlets, and the pool kitchen. Provides hands-on leadership to the stewarding team, maintaining high standards of sanitation and supporting culinary and banquet teams in delivering exceptional guest experiences.

Key Responsibilities:
    •    Supervise PM stewarding team across banquets, main kitchen, outlets, and pool kitchen to ensure efficient workflow and cleanliness in all back-of-house areas.
    •    Oversee trash, recycling, and food waste disposal for the entire property, ensuring compliance with sustainability and safety standards.
    •    Coordinate with Banquet and Culinary leadership to ensure timely setup, breakdown, and cleaning of all event kitchens and equipment.
    •    Maintain cleanliness and organization of all dish rooms, kitchens, and storage areas in compliance with HACCP and health regulations.
    •    Inspect all cleaning and dishwashing equipment daily to ensure proper operation and report any maintenance needs promptly.
    •    Train and motivate team members to uphold Westin brand standards for safety, hygiene, and productivity.
    •    Monitor supply levels, assist with chemical inventory and ordering, and ensure proper use of cleaning materials.
    •    Ensure all silver, china, and glassware are properly cleaned, stored, and readily available for service.
    •    Support with deep cleaning schedules for kitchens and banquet areas.
    •    Uphold a culture of teamwork, accountability, and service excellence during the evening shift.

Qualifications

    •    Previous experience in a hotel stewarding or supervisory role preferred.

    •    Strong understanding of kitchen sanitation standards and banquet operations.

    •    Excellent communication and leadership skills.

    •    Ability to work nights, weekends, and holidays as required

• Food Handler Certification required or obtainable upon hire, as required by law.
• Fluent in English (verbal and written); bilingual skills are a plus

Sanitation & Safety

• Follow all food safety, sanitation, and responsible alcohol service guidelines.
• Maintain compliance with local, state, and federal health regulations.
• Ensure work areas remain clean, organized, and safe.
• Report safety concerns, equipment issues, or guest incidents promptly.
• Handle food and beverages according to established sanitation procedures.

Physical Requirements

• Predominantly indoor work environment.
• Ability to stand and walk for extended periods throughout the shift.
• Frequent bending, reaching, kneeling, and carrying trays.
• Ability to lift and carry up to 25 lbs. occasionally.
• Frequent communication requiring hearing, speaking, and visual acuity.
• Ability to maneuver safely through crowded restaurant and lounge environments.

Benefits

Westin Rancho Mirage Golf Resort & Spa offers eligible associates a comprehensive benefits package including:

• Medical, Dental, and Vision coverage
• Basic Life, Voluntary Life, AD&D insurance options and more
• 401(k) and Roth Retirement Plans with company match
• Hotel Discount Program
• Career development and growth opportunities

Additional Information

• Regular attendance and schedule flexibility are essential.
• Associates must comply with all Dolphin California Hotel Management, LLC policies and safety standards.
• Due to the cyclical nature of hospitality, schedules may vary based on business needs.

Background Check Notice

In accordance with the Fair Credit Reporting Act (FCRA) and applicable state laws, a consumer report (background check) may be obtained as part of the employment process. You will receive all required disclosures, authorizations, and notices prior to any adverse employment decision.

Equal Employment Opportunity

Westin Rancho Mirage Golf Resort & Spa is an Equal Employment Opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate based on any protected characteristic under federal, state, or local law.