Startup Program Manager

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Today we are…

• The fastest email experience in the world

• Loved and adored: see what our customers say

📣 We've joined forces with Grammarly to build the AI-native productivity suite of the future, with Superhuman as the central communication layer. This partnership accelerates our mission to help professionals achieve their potential — now at even greater scale.

Come shape the future of email, communication, and productivity!

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors included Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As our Startup Program Manager, you will own the design and execution of programs, partnerships, and campaigns that position Superhuman as an essential tool for the world's most innovative startups. This role sits at the intersection of partner marketing, field marketing, and community development—with a specific focus on attracting and engaging startup founders and early-stage teams. You'll be the architect of our startup ecosystem strategy, building meaningful relationships and creating experiences that drive acquisition, retention, and advocacy within the startup community.

Your areas of ownership will include:

• Program strategy:

  • Design and manage a comprehensive marketing and engagement program for startup founders and teams, including perks programs, onboarding journeys, and product education.

  • Develop go-to-market strategies that drive acquisition, retention and advocacy within the startup community.

  • Maintain a clear and measurable roadmap for startup marketing initiatives.

• Partner marketing & campaigns:

  • Identify and cultivate partnerships with accelerators, VCs, incubators, and ecosystem builders

  • Co-create and co-market events, campaigns, and offers that drive joint value and generate startup pipeline.

  • Work cross-functionally with Sales, Customer Enablement, and Product Marketing to build and launch compelling programs and content, and ensure alignment across the startup customer journey.

• Community engagement:

  • Launch and scale founder-centric events, including roundtables, workshops, and AMAs (virtual and in-person).

  • Develop strategies for engaging startup founders in relevant communities—Slack groups, founder forums, subreddits, etc.

  • Act as a visible and approachable ambassador for Superhuman within the startup ecosystem.

Our ideal candidate likely has:

• Experience: 5-8+ years of professional experience with direct expertise marketing to startups, including partner marketing, field marketing, SMB sales, or ecosystem/community roles.

And strengths in the following areas:

• Startup Ecosystem Expert: You have deep familiarity with the startup ecosystem and firsthand experience working with or marketing to startup founders. Bonus points for an existing network in the venture or startup ecosystem (connections to accelerators, founder groups, or communities).

• Community Builder: You have proven experience managing events (live and virtual), partnerships, and community-building efforts end-to-end. You're passionate about creating remarkable customer experiences that raise the bar for attendees and drive measurable results.

• Strategic Program Owner: You excel at designing comprehensive marketing programs and strategies that drive acquisition, retention, and advocacy. You can maintain clear, measurable roadmaps while balancing strategic thinking with tactical execution.

• Partnership Development: You're skilled at identifying and cultivating partnerships with accelerators, VCs, incubators, and ecosystem builders. You can co-create and co-market events, campaigns, and offers that drive joint value and generate startup pipeline.

• Attention to Detail: You have excellent project management, communication, and stakeholder collaboration skills. You're extremely detail-oriented and able to build and execute project plans that require both high-level strategy and hands-on execution.

• Start-to-Finish Ownership: You act with 100% responsibility for your outcomes as well as the outcomes of the company, and are able to move quickly to find creative solutions to problems (you don't let yourself be blocked!).

• AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.

• Cross-Functional Collaborator: You work seamlessly with Sales, Customer Enablement, and Product Marketing to build and launch compelling programs and content, ensuring alignment across the startup customer journey.

• Location: You must be based in San Francisco to serve as the face of Superhuman and represent our brand in person at startup ecosystem events.

Our starting salaries for this role range from $136,000 - $170,000 USD. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

You might notice our salary ranges are quite broad - that's because we are hiring for this role across the United States and Canada. We tailor our compensation to each location to make sure we're competitive in every market.

We take a location-based pay approach and compensation for this role is dependent on several factors such as location, work experience, job-related skills, business needs, and market demands.

We're open to hiring talented individuals in the United States and Canada. While specific benefits vary slightly by location, we're committed to providing equitable, comprehensive benefits for all team members.

Taking Care of Your Future 🙏

• Comprehensive medical, dental, and vision coverage for you and your family

• Mental health support and counseling services

• Retirement savings plans with employer matching

• Life and disability insurance coverage

Generous Time Off 🏝

• Generous paid vacation days and public holidays

• Comprehensive parental and caregiver leave policies

Investing in Your Growth ✍️

• Professional development budget for courses, training, and books

• Regular feedback and career development check-ins

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• MacBook Pro laptop for your work

• Standard setup with monitor, keyboard, and mouse/trackpad

• Generous budget to make your workspace your own

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.