As a Staff Site Reliability Engineer, you will enhance the stability and reliability of ClickUp's cloud infrastructure, lead collaboration on designs, troubleshoot downtime, and mentor team members.
ClickUp is revolutionizing the way the world works. As the only all-in-one productivity platform built from day one for true convergence, ClickUp unifies tasks, docs, chat, calendar, enterprise search, and more—supercharged by context-driven AI. While others scramble to bundle fragmented tools or bolt on AI, we anticipated this future and made it our foundation from the start. Headquartered in San Diego with a rapidly expanding global footprint, we empower over three million teams to break free from silos and reclaim their time—saving at least one day every week. Join ClickUp, one of the fastest-growing SaaS companies on the planet, and help millions of users transform the way they work. We’re not just building software. We’re shaping the future of work. Come join us in building the future—together. 🦄
ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄
We are looking for driven and innovative software engineers with strong site reliability engineering (SRE) discipline or interest in this area to help us make ClickUp the "one app to rule them all". As an SRE at ClickUp, your primary roles will be improving the stability, availability and reliability of our globally distributed and cloud-based infrastructure that powers our app for thousands of users daily. If you are a rockstar engineer with an entrepreneurial and high-paced mindset who are ready to own, drive and tackle some of the most complex problems there are out there we would love to hear from you!
What you'll do:
- Lead designing and building systems for maximum performance, reliability, and scalability.
- Serve as a lead in partnership with engineering teams on product design, decisions, and troubleshooting.
- Increase general stability, observability, and metrics surrounding both uptime and stability.
- Champion our monitoring infrastructure.
- Implement and improve our general site reliability posture (error and downtime budgets, MTTD and MTTR improvements, improving alerting and notifications, minimizing customer impact from incidents, etc.)
- Respond to and troubleshoot downtime events while actively developing safeguards to prevent them.
- Participate in brainstorming sessions with the engineering team and contribute ideas to our technology and algorithms.
- Mentor members of the team to improve overall excellence.
What we’re looking for:
- 4-6+ years of knowledge of the Amazon Web Services ecosystem (EC2, ECS, VPC, Redis, RDS, ALB, ECR),
- Experience working with Kubernetes,
- Experience in managing production-critical infrastructures and DevOps mindset.
- Be familiar with SRE best practices and procedures.
- Experience with IaC (CDK, Terraform), CI/CD (GitHub Actions, ArgoCD),
- Familiar with Containerisation (Docker),
- Knowledgeable in network, firewall, and security best practices.
- Experience with self-healing automation and monitoring tools (DataDog, CloudWatch)
- Knowledge of relational databases, preferably PostgreSQL (not mandatory)
- A strong self-starter, operationally-focused; a problem-solver.
- Excellent interpersonal, written, and oral communication skills.
- Experience with application security testing is a plus (not mandatory)
- Familiarity or experience with Node.js is a plus (not mandatory).
- Experience with management of Linux-based EC2 instances.
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
- Equity
- 401k
- Health, Dental, and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
USA Salary Range (OTE)
$200,000—$242,500 USD
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
ClickUp collects and processes personal data in accordance with applicable data protection laws.
- If you are a European Job Applicant, see our privacy policy for further details.
- If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
Top Skills
Amazon Web Services
Argocd
Cdk
Cloudwatch
Datadog
Docker
Github Actions
Kubernetes
Node.js
Postgres
Terraform
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