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ABM Industries

Stadium Janitorial Manager

Posted 9 Days Ago
Be an Early Applicant
In-Office
2 Locations
70K-85K Annually
Junior
In-Office
2 Locations
70K-85K Annually
Junior
Manage stadium janitorial operations for events: supervise and train staff, coordinate staffing and subcontractors, ensure OSHA compliance, respond to customer inquiries and complaints, report incidents, support Project Manager on planning and contract fulfillment, and promote additional billable services to retain clients.
The summary above was generated by AI

Pay: $70,000 - 85,000 per year

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.


Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit  

Recruiting Flyer - Staff & Mgmt


Location: Los Angeles, CA - Sports & Entertainment venue

Hours: Varies between morning and afternoon- must be able to work weekends

Responsibilities

Project Management & Client Relations: 

Work with Project Manager to develop work plans to provide services in a timely, cost-effective manner and ensure contract provisions are met; 

Manage the event phase of the game, including staff check in, training, deployments, sub-contractor relations, disciplinary issues, etc.

Provide customer with information regarding additional services available at ABM; 

Respond to customer inquiries; discuss and resolve with customer pending complaints/feedback ; 

Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention; 

Inform Project Manager of status of work; identify potential issues and recommend appropriate action; 

Keeps Project Manager informed of business issues impacting effectiveness of project; promptly escalates serious issues to Project Manager; 

Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work);

Excellent customer service skills to ensure customer retention, enhance service delivery and sell services;

Report accidents and property damage in an accurate and timely manner.


Employee Relations and Supervision: 

Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs; 

Recommend staffing levels; work with Project Manager and HR to hire, train and evaluate staff; 

Understand applicable union contracts and develop effective working relationship with local labor unions;

Enforce ABM and client policies and procedures through mentoring and coaching of field personnel.

Qualifications

Bilingual (Spanish/English) a plus

1-2 years of Supervisor experience

1-2 years of customer service experience

Working knowledge of janitorial equipment

Working knowledge of OSHA required processes

Intermediate level of Microsoft programs 

Valid State Driver's License for business travel 

A passion for serving others and helping others to succeed. 

Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s). 

Excellent follow-up and an eye for detail. 

Anticipates problems and proactively implements preventative action plans. 

Flexibility to respond to urgent client requests on evenings and weekends when necessary. 

Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job-related applications. 

Excellent verbal and written business communication skills.

Excellent relational skills and experience dealing with union environment. 

Understanding of the service industry practices, process and trends.


#LI-TA

 

About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

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