Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
At Fortra, we’re breaking the attack chain. Ready to join us?
THE ROLE
Responsible for creating and maintaining the technical documents for our software products. Develop and implement technical writing standards and procedures. Assist the Planning team and provide leadership to the full Technical Communications team. Assist and mentor less-experienced writers.
WHAT YOU'LL DO
- Create/maintain the technical documentation for assigned products/product lines.
- Create technical documentation, as required.
- Demonstrate advanced knowledge of technical writing tools and methodologies as required for individual products or product lines.
- Work with the development project teams to identify and research updates to the technical documentation.
- Update the content to accommodate changes to the products, requests from other functional areas (such as Support), and changes to the technical writing standards.
- Work with subject matter experts and peers to review content for publication.
- Participate in the Agile development process; attend development team scrums and meetings.
- Help define and implement technical writing initiatives, policies, processes, and procedures (and provide technical direction to the other writers) including:
- Best practices
- Standards
- Training
- Help with the implementation of Technical Communications team initiatives that require cross-functional collaboration.
- Participate in peer reviews.
- Mentor less-experienced writers.
- Diagnose issues other writers are having with their documentation or tools.
- Demonstrate comprehensive knowledge of assigned products and working knowledge of other products.
- Exhibit proven leadership of small- to medium-sized Technical Communications team projects, such as various corporate-wide technical documentation standards.
- Demonstrate comprehensive knowledge of technical writing policies, processes, and procedures; lead the documentation and maintenance of them.
- Demonstrate enthusiasm for technical writing through industry certification, professional membership, and/or skill-building seminars.
- Other duties as assigned.
QUALIFICATIONS
- Comprehensive knowledge of Technical Writing tools and applications
- Minimum 10 years as a Technical Writer or equivalent work experience
OR
- Degree/diploma in Technical Communications or a related field
At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.
As a full-time, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes:
- Health, dental, and vision coverage as of hire
- Immediate enrollment in 401(k), HSA, and FSA plans
- Flexible PTO policy
- Tuition and personal enrichment reimbursement
- Option to enroll in ID Theft Protection Program
Check out some of the of the other benefits we offer that are focused on your holistic well-being and our Diversity, Equity, and Inclusion program.
Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
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