Lead and manage 24/7 technical support operations and a help desk team, ensuring timely resolution of IT issues and adherence to SLAs. Oversee system administration tasks including AD, virtualization, cloud services, network/email/firewall management, backup solutions, and possibly data center operations. Coordinate shift schedules and maintain ITSM processes.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Senior Level Systems Administrator
Why This is an Exciting Role:
BI&A is seeking a Senior Systems Administrator to be responsible for managing technical support operations and leads a team providing 24/7 assistance to computer system and network users. Oversees help desk services, may include data center management, and ensures efficient resolution of IT issues while maintaining service level agreements.
Experience and Qualifications:
To be eligible for this demanding position, the ideal candidate should demonstrate the following experience and qualifications:
Required Education and Years of Experience:
• 10 Years of experience in Systems Administration roles or a highly related field of work with similar scope and responsibilities.
• A Bachelor's degree may be substituted for 4 years of experience and a Master's Degree may be substituted for 6 years of experience.
Required Qualifications:
• TS/SCI with an active CI Polygraph
• Strong understanding of computer systems, networks, servers, and end-user technologies
• Knowledge of Windows, macOS, and/or Linux operating systems
• Familiarity with help desk ticketing systems and IT service management (ITSM) tools
• Understanding of network protocols, email systems, firewalls, and backup solutions
• Experience with Active Directory, virtualization, and cloud technologies
• Willingness and ability to work flexible schedules, including potential shift work
Desired Qualifications:
• Industry certifications (e.g., CompTIA Server+, Microsoft Certified Systems Administrator, Red Hat Certified System Administrator)
• Proven leadership and team management abilities
• Strong customer service orientation and communication skills
• Excellent problem-solving and analytical capabilities
• Ability to prioritize multiple tasks and manage competing demands
• Experience with ITSM platforms (ServiceNow, Remedy, Jira Service Management)
• Data center management experience
Telework/Remote Availability: Telework/Remote work currently not authorized
Work Location(s): Denver, CO
Summary Pay Range:
Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.
$136,000 - $166,000
Contingent Upon Program Award
The position is contingent upon program award.
What Makes BI&A Different:
As a fully owned subsidiary of The Boeing Company, BI&A offers an optimal mix of a small company environment with exceptional opportunities supported by a large corporation.
Every day, Boeing Intelligence & Analytics supports global missions by building and delivering intelligence, analytics, and cyber solutions that enable users to advance national security. From hardware and software engineering solutions to analytics that keep this nation safe, we create value that meets users' needs. With vibrant partnerships and innovative approaches, we serve the Intelligence Community through innovation and vision. We have provided our customers with the tools needed to counter evolve global and cyber threats, and to improve wartime decision-making.
Application Privacy Policy: This notice pertains to the collection and processing of personal information of applicants to The Boeing Company and its group of companies ("Boeing"), worldwide.
To review Boeing's Privacy Policy, copy and paste this link into a new tab and following the URL:
https://www.boeing.com/careers/privacy-statement
BI&A is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Equal Employment Opportunity is the Law (PDF)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Senior Level Systems Administrator
Why This is an Exciting Role:
BI&A is seeking a Senior Systems Administrator to be responsible for managing technical support operations and leads a team providing 24/7 assistance to computer system and network users. Oversees help desk services, may include data center management, and ensures efficient resolution of IT issues while maintaining service level agreements.
Experience and Qualifications:
To be eligible for this demanding position, the ideal candidate should demonstrate the following experience and qualifications:
Required Education and Years of Experience:
• 10 Years of experience in Systems Administration roles or a highly related field of work with similar scope and responsibilities.
• A Bachelor's degree may be substituted for 4 years of experience and a Master's Degree may be substituted for 6 years of experience.
Required Qualifications:
• TS/SCI with an active CI Polygraph
• Strong understanding of computer systems, networks, servers, and end-user technologies
• Knowledge of Windows, macOS, and/or Linux operating systems
• Familiarity with help desk ticketing systems and IT service management (ITSM) tools
• Understanding of network protocols, email systems, firewalls, and backup solutions
• Experience with Active Directory, virtualization, and cloud technologies
• Willingness and ability to work flexible schedules, including potential shift work
Desired Qualifications:
• Industry certifications (e.g., CompTIA Server+, Microsoft Certified Systems Administrator, Red Hat Certified System Administrator)
• Proven leadership and team management abilities
• Strong customer service orientation and communication skills
• Excellent problem-solving and analytical capabilities
• Ability to prioritize multiple tasks and manage competing demands
• Experience with ITSM platforms (ServiceNow, Remedy, Jira Service Management)
• Data center management experience
Telework/Remote Availability: Telework/Remote work currently not authorized
Work Location(s): Denver, CO
Summary Pay Range:
Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.
$136,000 - $166,000
Contingent Upon Program Award
The position is contingent upon program award.
What Makes BI&A Different:
As a fully owned subsidiary of The Boeing Company, BI&A offers an optimal mix of a small company environment with exceptional opportunities supported by a large corporation.
Every day, Boeing Intelligence & Analytics supports global missions by building and delivering intelligence, analytics, and cyber solutions that enable users to advance national security. From hardware and software engineering solutions to analytics that keep this nation safe, we create value that meets users' needs. With vibrant partnerships and innovative approaches, we serve the Intelligence Community through innovation and vision. We have provided our customers with the tools needed to counter evolve global and cyber threats, and to improve wartime decision-making.
- Our talented employees bring software development, systems engineering, and advanced analytics expertise.
- We offer numerous prime contract opportunities with customers headquartered in Maryland, Virginia, and the District of Columbia, as well as subcontract opportunities that align with our areas of focus and additional opportunities nationwide through our parent company.
- We have current open positions on awarded programs across diverse customer sets and are anticipating upcoming contract awards with a 5-year life cycle and an additional 5 option years.
- Our diverse portfolio allows our employees to move to other projects and teams as they gain further proficiency in their current skill set and learn new skill sets along the way.
- We offer hands-on access to cutting-edge technologies and a culture of technical excellence.
Application Privacy Policy: This notice pertains to the collection and processing of personal information of applicants to The Boeing Company and its group of companies ("Boeing"), worldwide.
To review Boeing's Privacy Policy, copy and paste this link into a new tab and following the URL:
https://www.boeing.com/careers/privacy-statement
BI&A is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Equal Employment Opportunity is the Law (PDF)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing Los Angeles, California, USA Office
Los Angeles, CA, United States
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Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
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