Sr Social Media Manager

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

WHAT DOES A SENIOR SOCIAL MEDIA MANAGER DO?

The Senior Manager, Social Media leads the strategic development and tactical execution of social media initiatives for a portfolio of clients, serving as both an internal leader and external social media counsel. This role acts as the primary subject matter expert, guiding clients in leveraging social media trends and technologies to achieve their marketing objectives within the pharmaceutical industry. Internally, the Senior Manager supports team planning, growth, and cross-department education to establish social media as a core organizational competency. 

• Serve as a subject matter expert and project owner for assigned business portfolios, ensuring social media strategies align with client goals. 
• Lead team planning and growth initiatives, including knowledge sharing and internal education across departments to drive social media adoption. 
• Collaborate with clients to provide insights on social media trends, emerging technologies, and industry best practices. 
• Oversee social media analytics and reporting to ensure business KPIs and goals are achieved. 
• Manage project delivery, ensuring initiatives are completed on time, within budget, and aligned with broader marketing objectives. 
• Provide paid media expertise, including platform-specific tactical recommendations and integration within the broader digital ecosystem. 
• Conduct social listening research to uncover insights, provide observations, and optimize data queries. 
• Develop and manage influencer relationship programs, including identifying, analyzing, and curating influencers within specific patient populations. 
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.   
• All other duties as assigned  

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree (or equivalent education plus professional experience) required   
• Approximately 5-8 years of related industry experience or consultative and agency experience; pharmaceutical experience a plus   
• Applied experience in marketing and advertising, with expertise in digital strategy, media and technology   
• Applied experience in social media and technology   
• Knowledge of paid media and social listening    
• Strong multitasker, problem-solving skills and ability to work in a team environment   
• Strong client relations and business development skills   
• Strategic skill and strong business acumen   
• Ability to delegate and provide direction to others on the team   
• Excellent interpersonal, presentation and writing skills   
• Proven detail and organizational skills   
• Proven ability to manage projects independently and collaboratively to successful completion   
• Some travel required for client meetings, new business pitches and for periodic agency collaborative meetings  

OUR CULTURAL BELIEFS 

• Patient Minded I act with the patient’s best interest in mind. 
• Client Delight I own every client experience and its impact on results. 
• Take Action I am empowered and hold myself accountable.  
• Embrace Diversity I create an environment of awareness and respect.  
• Grow Talent I own my development and invest in the development of others.   
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.  
• Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. 
• Always Innovate I am bold and creative in everything I do 

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $76,000 to $113,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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