Sr Revenue Operations Manager

| Santa Barbara, CA, USA | Hybrid
Employer Provided Salary: 120,000-150,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Us:

Headquartered in beautiful Santa Barbara, HG Insights is the global leader in technology intelligence. HG Insights uses advanced data science methodologies to help the world’s largest technology firms and the fastest-growing companies accelerate their sales, marketing, and strategy efforts. We offer a competitive salary, 401K, growth potential, great benefits, and a casual yet professional environment.  We are passionate about our jobs with a get-it-done attitude, yet we don’t take ourselves too seriously.

 *Please note this is an onsite role in Santa Barbara, California.


What You’ll Do: 

As part of our Revenue Operations Team, we are seeking to add a Senior Manager of Revenue Operations that will support our ongoing initiatives.  As the Senior Manager of Rev Ops, you will be expected to make a significant contribution and play a critical role in the organization, interfacing with senior executives and business leaders. You will be relied upon to assess the processes and analytical aspects of key business decisions and help drive strategic decision-making.

The ideal candidate will be comfortable communicating complex analyses clearly to various stakeholders across the business and will not be afraid to roll-up their sleeves to get the job done. You are not afraid of working extensively with data and systems and are comfortable operating in a fast-paced entrepreneurial environment.


What You'll Be Responsible For:

  • Redesigning Salesforce pipeline metrics to clearly track and show ROI from inbound & outbound activities performed by the sales development and marketing functions
  • Identify future systems needs: define and prioritize the unmet technology and process needs of the GTM organization
  • Act as first point of escalation on technical issues for the GTM tech stack, responding to requests and providing support in a timely fashion
  • Developing and implementing policies and procedures to ensure data integrity and cleanliness of the CRM with marketing, sales, and finance teams
  • Managing the evaluation and interpretation of data trends that signal new opportunities or challenges and dangers, converting data trends into actionable sales processes and tactics
  • Contribute to new strategic initiatives through ad-hoc analyses and financial modeling.
  • Maintain and optimize system architecture, workflows, and business processes based on best practices and business requirements
  • Become the project leader on strategic operational initiatives and coordinate with stakeholders and ops team to ensure project completion
  • Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment


What You’ll Need: 

  • 5+ years of experience working in a Sales Operations function.
  • 3+ years in the SaaS space
  • Excellent written and verbal communication skills
  • Experience with progressive sales automation systems and demonstrated ability to improve sales productivity
  • Strong interpersonal and team-building skills; ability to work with a diverse team and influence/ drive change across functional and business boundaries
  • Strong technical, research, problem-solving, and collaboration skills
  • Entrepreneurial mindset and ability move forward in spaces of ambiguity as well as act sensitively to company missions and diversity goals
  • Ability to work as a team, have fun and have a sense of humor
  • Superior analytical and critical thinking skills with experience managing Salesforce, Marketo, Gong, and other integrations
  • Proficient in Microsoft Excel and experience working with disparate datasets
  • Understanding SaaS and relevant industry metrics is a plus


HG Insights determines pay for positions using local, national, and industry-specific survey data. We strive to make competitive offers allowing the new employee room for future growth. Individual compensation packages are based on various factors unique to each candidate. All offers are determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal factors.

The salary range for this position is $120,000 - $150,000. Some of our roles are eligible for variable compensation that is not reflected in these figures and is role-specific.  The Talent Acquisition team will communicate all compensation components.



We are following all local and state guidelines while in office. Employee safety is of utmost importance, and we are taking all necessary precautions. For more information on how we are doing this, please speak with one of our HR team members. Full vaccination against COVID-19 is required unless you qualify for a federally protected exemption.

HG Insights Company is an Equal Opportunity Employer 

Please note that HG Insights does not accept unsolicited resumes from recruiters or employment agencies. In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of HG Insights.

 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ElixirLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • ElasticsearchLibraries
    • HadoopFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • HootsuiteCMS
    • Joomla!CMS
    • WordpressCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • MailChimpEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • DriftLead Gen
    • AdRollLead Gen
    • PathFactoryLead Gen
    • DatafoxLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

We have two offices, Santa Barbara and London. Our SB office is located near the Funk Zone and two blocks from the beach. Our London office is in the lively Shoreditch Neighborhood. We also have 50% of our employees in remote locations throughout the globe!

An Insider's view of HG Insights

What’s the vibe like in the office?

The open space generates a contagious buzz with high energy. It's easy to bounce ideas off the people around you, and the comradery of the team makes it fun to be a part of a driven winning culture. HG is a very tight-knit company where we work hard and celebrate our wins together (by ringing the bell on the wall!) Having the furry pups is a bonus!

Emma

Enterprise Account Executive

How do you collaborate with other teams in the company?

HG Insights has so many opportunities to collaborate not only across development teams & business functions, but with a diverse global team made up of the most amazing people. With a hybrid structure a lot of this collaboration happens online, and HG has made efforts to bridge the divide to make everyone feel connected.

Melissa

Sr. Product Manager

What does career growth look like on your team?

Leaders work lock-in-step with their HR sponsors to foster, and further nurture, talent. Be it through a robust quarterly feedback loop or through individualized coaching, team members are encouraged to advance their professional aspirations. At HG it’s not so much about managing human capital, more-so about investing in the capacity of people.

Danny

Manager, Customer Success

How do you empower your team to be more creative?

Give people a challenge and let them do their thing. I’ve always been impressed with the results when you leave the ‘how’ up to individuals when solving a complex problem. They almost always think of interesting and efficient ways that would never have occurred to me, and the sense of discovery and accomplishment is priceless.

Ed

EVP, Marketing

How would you describe the company’s work-life balance?

HG allows for a great work-life balance w/ remote work opportunities, unlimited PTO (15 days mandatory a year). HG ensures its employees are never overworked keeping in mind their mental & physical wellness, & that we are always feeling personally and professionally satisfied. Gives the feeling of accomplishment while allowing you to enjoy life!

Parth

Sr. Sales Engineer

What are HG Insights Perks + Benefits

Culture
Volunteer in local community
We encourage all employees to take two days for Volunteer Time Off annually. As a company, we observe MLK Jr. Day as an All-Hands day for service and volunteer in our communities across the globe.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Covered at 100% for employees and 70% for dependents.
Vision insurance
Covered at 100% for employees and 70% for dependents.
Health insurance
Covered at 100% for employees and 70% for dependents.
Life insurance
We cover $50,000 per employee which options for supplemental life insurance.
Wellness programs
We reimburse $100 per month per employee!
Team workouts
Two doors down from the SB office, is the Training Room where the company provides two circuit training classes a week.
Mental health benefits
We partner with Ableto for mental health support including breathing exercises, 1:1 coaching and support with finding a local therapist.
Financial & Retirement
401(K) matching
We match 5% of your contributions as well as the retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company equity
We grant stock options to all employees. We know your contributions to our work are the foundation of our success.
Child Care & Parental Leave
Generous parental leave
HG offers up to 12 weeks of paid parental leave for new parents.
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
HG encourages employees to give back with paid volunteer time of up to 16 hours a year.
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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