Sr. Revenue Cycle Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

The Sr. Revenue Cycle Manager is a strategic and execution-driven leader responsible for driving collections performance, efficiency, and scalability across revenue cycle management and broader FinOps. This role requires an obsessive focus on AR data, reporting, and collections trends, with a mandate to constantly surface insights and drive measurable improvements in both collection rate and velocity. As a senior leader, this person will balance hands-on execution with strategic oversight. They will design and maintain reporting frameworks, coach onshore and offshore teams, and act as an internal process consultant to drive scale and efficiency.

Required Qualifications

• 7+ years of progressive experience in Revenue Cycle Management or related field; specifically 3+ managing managers of managers or large consulting teams working on end-to-end transformation (people, process, and technology)

• Strong data and analytical skills; able to build, interpret, and act on complex datasets autonomously (i.e. Google Sheets/Excel, SQL, data visualization, etc.) to tell accurate stories and drive business decisions

• Expertise managing both large onshore teams and offshore/vendor partners, including QA, cost, and performance management

• Demonstrated ability in applying structure, cross-functional partnership, prioritization, and effective communication to solve complex problems across the organization

• Proven success driving measurable improvements through process optimization, efficiency gains, and automation

• Comfortable working in a fast-paced, ambiguous environment and balancing strategic planning with hands-on execution

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Experience in healthcare or a startup environment

• Strong attention to detail

• Proven track record managing AR performance, collections, or cash flow in a high-volume environment

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.