Sr Quality Assurance Engineer

Job Description:

Pacific Life is dedicated to fostering a diverse, agile, and talented workforce to drive innovation and elevate customer experiences. We are actively seeking a skilled Quality Assurance Engineer to join our Workforce Benefits Division at our headquarters location, Newport Beach, CA. This role is onsite.
Join us as a trailblazing Quality Assurance (QA) Engineer in the Workforce Benefits Insurance domain, where your expertise will be the driving force behind our mission to revolutionize the insurance landscape through cutting-edge digital solutions. As a seasoned QA, your role will be pivotal in ensuring the integrity, security, and compliance of our innovative insurance products. Collaborate with visionary teams, contribute to groundbreaking advancements, and leave an indelible mark on our journey to reshape the insurance industry from top to bottom. 

How you will make an impact:

• Elevate Quality Standards: Spearhead a new era of quality assurance in insurance by establishing higher benchmarks and meticulous testing, ensuring our digital solutions surpass industry norms.

• Innovate Testing Strategies: Combine QA expertise with deep insurance domain knowledge to craft innovative testing approaches, enhancing the reliability and functionality of our digital insurance products. 

• Enhance Customer Confidence: Through rigorous assessments, bolster customer trust in our products' reliability, security, and performance, directly contributing to positive user experiences. 

• Review business and technical requirements to create detailed test plans and test cases.

• Execute functional, regression, integration, and UAT tests across web apps and backend systems.

• Test Data Management: Experience in managing and generating test data for automated tests, ensuring comprehensive coverage of test scenarios without data-related bottlenecks.

• Log, track, and retest defects using tools like Azure DevOps (ADO) or JIRA.

• Collaborate with product owners, business analysts, and developers to ensure test coverage.

• Contribute to improving QA processes and best practices.

The experience you bring:

• 5+ years of experience in manual software testing, preferably in the insurance or financial services industry.

• Experience with test management tools such as JIRA, Azure Devops

• Knowledge of SQL and ability to validate data at the database level.

• Experience in API testing and tools like Postman.

• Strong understanding of QA methodologies, tools, and processes.

• Experience testing web-based and backend applications.

• Familiarity with Agile/Scrum development environments.

• Excellent analytical, problem-solving, and communication skills.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Insurance domain knowledge (Group Insurance preferred) is a strong plus.

What will make you stand out:

• Deep domain knowledge of the Insurance industry. 

• Proven experience designing and executing test suites. 

• Ability to embrace ambiguity with unique testing strategies. 

#LI-DW1

People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
Benefits start Day 1.
Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.