The Sr. Programmatic Account Strategist will educate clients on self-serve DSPs, manage accounts, monitor performance, and optimize campaigns to drive client satisfaction and revenue growth.
WHAT YOU’LL DO
We’re excited to offer a high-impact opportunity on Viant’s Programmatic/Self-Serve DSP team for a Sr. Programmatic Account Strategist based in our LA office. In this client-facing role, you’ll serve as a trusted advisor and strategic partner to our self-service customers—empowering them to get the most out of our self-serve DSP platform. Your focus will be on driving platform adoption, educating clients on features and best practices, optimizing campaign performance, providing strategic recommendations, and ensuring overall client satisfaction.
This role is ideal for someone who thrives on solving problems, loves educating others, and brings strong product knowledge with an operational mindset. You should be comfortable owning workflows, speaking confidently in front of clients, and serving as a subject matter expert on our DSP’s capabilities and innovations. You’ll collaborate cross-functionally with Sales, Product Management, and Operations teams to deliver measurable success and foster long-term client relationships.
THE DAY-TO-DAY
- Client Partnership & Strategic Support: Build and maintain strong relationships with customers, becoming their trusted advisor in programmatic self-service media buying through the Viant DSP.
- Platform Expertise & Education: Become a subject matter expert in both Viant Cloud and Viant DSP, sharing knowledge and guiding customers to maximize their platform proficiency.
- Campaign Management & Optimization: Proactively manage client campaign portfolios by monitoring delivery and performance, uncovering actionable insights, and advising on best practices to improve outcomes.
- Customer Enablement: Oversee campaign launches and continuously educate customers to build their trading skills and drive platform autonomy.
- Performance Recommendations & Issue Resolution: Provide strategic recommendations to enhance campaign results, while aggressively troubleshooting and escalating technical issues to ensure smooth execution.
- Insight Sharing & Strategic Planning: Regularly share Viant platform developments and industry trends with customers. Develop thoughtful media and data strategies that align with their marketing objectives.
- Advanced Reporting Solutions: Scope, create, and customize advanced reporting solutions that help advertisers gain deeper insights into their media investments and campaign performance.
- Internal Knowledge Sharing: Communicate client insights internally to inform product innovation and client service strategies.
- Growth & Revenue Focus: Drive the success of existing accounts by fostering client satisfaction, increasing adoption of the Viant DSP, and supporting top-line revenue and profitability goals.
- Operational Efficiency: Identify opportunities to enhance the effectiveness of the Account Management team, launching scalable solutions and process improvements that increase automation and efficiency.
GREAT TO HAVE
- 4+ years of experience in a Programmatic, Account Management, Account Strategist, Technical Services, Project Management role
- Solid understanding of programmatic, ad tech, self-serve DSP's, SSP’s, PMP’s
- Deep understanding of the data / measurement ecosystem
- Outstanding troubleshooting, analytical, and problem solving skills
- Demonstrable passion for learning new technologies
- Outstanding communication, project management, and presentation skills
- Excellent organizational skills; process-oriented, yet entrepreneurial and versatile mindset
- Great energy, confidence, and passion for working in a fast growing technology company which is helping transform the advertising industry
- Experience in Internet technologies such as HTML, SQL, JavaScript a plus
- BS/BA or equivalent; quantitatively-oriented degree a plus
LIFE AT VIANT
- Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.
Not the right position for you? Check out our other opportunities!
Viant Careers
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About Viant
Viant Technology Inc. (NASDAQ: DSP) is a leader in AI-powered programmatic advertising, dedicated to driving innovation in digital marketing. Viant’s omnichannel platform built for CTV allows marketers to plan, execute and measure their campaigns with unmatched precision and efficiency. With the launch of ViantAI, Viant is building the future of fully autonomous advertising solutions, empowering advertisers to achieve their boldest goals. Viant was recently awarded Best Demand-Side Platform by MarTech Breakthrough, Great Place to Work® certification and received the Business Intelligence Group’s AI Excellence Award. Learn more at viantinc.com.
Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
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Top Skills
HTML
JavaScript
SQL
Viant Technology Irvine, California, USA Office
2722 Michelson Dr, Irvine, CA, United States, 92612
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