The Sr. Product Designer will own the entire user journey in the Client Enrollment team, collaborating to improve access to mental health care through effective design solutions across various platforms.
About Lyra Health
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Lyra Health is looking for an exceptional Senior Product Designer to help craft solutions across the highest impact moments in a member’s mental health journey to search for care. As a product designer at Lyra, you’ll drive initiatives to successful outcomes for users and the business by approaching problems holistically with speed and simplicity to elegantly solve multi-faceted, complex problems that help members get started with Lyra.
This role will be a part of the Client Enrollment team, which supports a member’s first encounter with Lyra from registration to booking with a provider. As a member of this team, you’ll work from idea to implementation alongside product designers, product managers, engineers, clinicians, and executives to introduce and unlock access to mental health care for millions of users worldwide.
This role can be carried out hybrid, both from our Burlingame, CA headquarters, and remote/virtually.
Responsibilities
- Own the end-to-end user journey from ideation to final production on the Client Enrollment team
- Influence the shape of the product with research and data while executing designs using high-quality wireframes, user journeys, cross-platform interactive prototypes, and pixel-perfect visual designs
- Design experiences across all of our platforms: iOS, Android, Web
- Participate in design critiques and present work regularly in stakeholder feedback meetings
- Evaluate design opportunities through business goals, UX research, competitive audits and data insights
- Intuitively know when to expedite initiatives vs when to spend the extra time to deliver the largest impact
- Leverage intuition and experimentation when the full design process can’t be run
- Build relationships with cross-functional team members across disciplines, and effectively speak to process, goals, and team vision
- Present to cross-functional teammates with confidence while moving quickly with a rapid experimentation mentality
- Partner with engineers as they build and ship solutions
- Balance member and business goals
- Contribute to Lyra’s holistic design system
Qualifications
- 5+ years of experience working in UX, UI, HCI related field with experience working on mobile
- Proven track record of working within a product team to ship successful products to users
- Experience implementing design systems across a range of platforms in an iterative software development environment
- Highly proficient with design tools (Figma, Principle, etc)
- Ability to think big and understand complex feature sets, shaping design for multi-disciplinary projects
- Mastery of design craft
- Excellent verbal and written communication skills
- Ability to work well on a highly collaborative and cross-functional team
- Ability to thrive in a fast-paced, dynamic startup environment
- Motivated by partnering with leadership and comfortable with rapid changes in direction to determine the most optimal path forward
- Portfolio of UX-focused work samples for web and mobile applications
- Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
Top Skills
Figma
Principle
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