Sr Mgr, Program Management

Within Connectivity, the WiFi Product portfolio delivers our flagship Advanced WiFi service: intelligent, whole‑home networking built on WiFi 7 routers, cloud‑based optimization, and AI‑driven insights that delight customers and strengthen Spectrum's market leadership. The WiFi Product Shared Services sub‑team provides the program, portfolio, and process muscle that turns big ideas into shipped features and platforms.
As Senior Manager, Program Management, you will be responsible for establishing strategic project management standards and for overseeing Project Management staff, who are in turn responsible for project execution and delivery on a daily basis. Responsible for strategic development and implementation of assigned projects. Ensures completion of projects from original concept through final implementation. In addition, you will be expected to:• Portfolio strategy & governance - Translate product initiatives into a sequenced, resource‑balanced Roadmap; facilitate Quarterly Roadmap Reviews (QRRs), Operational Steering Committees (OSCs), and Spectrum Business Reviews (SBRs).• Team leadership & coaching - Direct, mentor, and develop Product Delivery Managers (PDM): assign projects, review integrated schedules/RAIDs, clear blockers, and foster professional growth in PM craft and WiFi domain knowledge.• Process ownership - Define, document, and continuously improve PDLC gates, templates, and quality metrics; drive adoption via training, audits, and retrospectives.• Cross‑functional alignment - Ensure Technology and Business delivery teams understand scope, success criteria, and launch plans; resolve prioritization conflicts and escalate critical path risks.• Tool stewardship & automation - Champion Microsoft Project, SharePoint, Power Automate, Jira, Confluence, Jama, and BI dashboards to provide real‑time visibility into schedule health, risks, and KPIs.• Continuous improvement mindset - Support waterfall discipline when needed while embracing Agile principles of iteration, inspection, and adaptation to shorten cycle time and enhance stakeholder satisfaction.• Adaptive contribution - Step into strategy, analysis, or communication gaps as needed to keep WiFi Product initiatives moving forward.
You will report to the Director of Product Management but will operate in a highly matrixed environment, serve as the team's first point of escalation, and champion Spectrum's mission to provide customers with the most reliable, fastest, and clearly superior WiFi experience in the industry.
WHAT OUR SENIOR PROGRAM MANAGEMENT MANAGERS ENJOY MOST

• Working with leadership to create roadmaps and coordinate development and implementation of multiple initiatives
• Tracking project statuses, adjusting team member assignments and resource allocations to ensure delivery of projects on time and on budget
• Conducting performance reviews and monitoring continuous improvement plans
• Coaching and counseling employees while planning, monitoring, and appraising job results
• Ensuring alignment between project objectives and technical/operational solutions
• Guiding and reinforcing project management best practices including compliance with department policies, procedures, and practices

If you enjoy working collaboratively, are able to establish rapport, define expectations and gain commitment from others to project goals and deliverables, this may be the role for you.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience: Project Management: 6 years or more; Management: 3 years or more
• Education: Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience
• Skills: Proficient with PC and software applications (Word, Excel, PowerPoint, etc.) and software development lifecycle tools and processes (Agile, Business Analysis, Project Management, Product Ownership, Jira, etc.)
• Abilities: Prioritize, organize, and handle multiple projects simultaneously; excellent written and verbal communication skills; translate and synthesize data into a compelling narrative; supervise and motivate others
• Working conditions: Office environment; flexibility to work extended hours; 10 - 15% travel

Preferred Qualifications

• Education: Project Management certification or successful completion of a recognized project management curriculum

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Tools & Tech: Work with leading anti-fraud technology and high-performing fraud protection tools
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards:

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KGN607 2025-52398 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-05-14 09:24 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.