Program Manager

Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and data-driven? If so, you could find a home on the Operational Analytics & Insight (OAI) team at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Program Manager on the OAI team, you'll use your extensive project management experience to align team efforts, optimize resources, and drive strategic initiatives that contribute to achieving organizational goals. You'll manage multiple projects within highly complex or enterprise-wide programs. You'll ensure successful integration of projects and adjust project scope, timing, and budgets based on business needs.
WHAT OUR PROGRAM MANAGERS ENJOY MOST

• Managing highly complex and innovative projects, involving cutting-edge technology.
• Finding creative ways to overcome roadblocks and drive projects forward.
• Working with a diverse group of experts for the development of innovative solutions.
• Developing and overseeing program strategies to support business cases and high-level project plans by directing team assignments, escalate resource needs ensuring quality reviews, and driving issue resolution to ensure project success.
• Serving as a mentor to project managers and project leaders to educate and assist them with processes and improvements
• Communicating program strategy, direction, and changes to leadership and other stakeholders
• Partnering with leadership from the business community to identify and prioritize opportunities to achieve enterprise goals

You'll work in a fast-paced, high-impact office environment. You'll thrive in this role if you can work both collaboratively and independently, show judgement and initiative to accomplish goals, staying focused on overarching goals amidst shifting priorities and are energized by the challenges of an ever-evolving category.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience:
  
  • Project Management experience: 7 years or more
• Education:
  
  • Bachelor's degree in business administration or related field, or equivalent experience
• Abilities:
  
  • Work independently with no supervision and guidance
  • Communicate clearly both orally and in writing to different levels of the business
  • Define key performance indicators/metrics
  • Effectively analyze and interpret data
  • Document, prepare, and deliver data-driven presentations
  • Influence internal and external key stakeholders and build consensus
  • Conduct risk assessments and develop mitigation plans
  • Manage complex program and project budgets
• Skills
  
  • Understanding of program governance and ability to build and define a framework
  • Knowledge and experience in leading a program using various project methodologies
  • Proficient in Jira
  • Strong understanding of software development
  • Proven track record of successfully managing, cross functional technical programs from inception to delivery
  • Strong analytical skills with the ability to identify, assess and mitigate technical risks and dependencies
  • Troubleshooting and resolving complex technical issues that impact timelines and deliverables

Preferred Qualifications

• Education:
  
  • Project Management certification or successful completion of a recognized project management curriculum

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

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KGN312 2025-52311 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.