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The Sr. Manager, Sales Training & Strategy will lead training programs for Sales, equipping teams with skills and product knowledge to drive revenue growth in the healthcare market while analyzing training effectiveness.
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.
Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history!
Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.
ABOUT THE ROLE
Artera is seeking a Sr. Manager, Sales Training & Strategy to be the engine behind our revenue growth.
In this role, you won’ t just be creating slide decks; you will be the strategic partner to our Sales and SDR teams, equipping them with the skills, methodology, and product knowledge they need to win in a competitive healthtech market. You will bridge the gap between Product, Marketing, and Sales to ensure our team is telling the "Artera Story" story effectively.
If you are a builder who loves dissecting sales calls, coaching on methodology (MEDDPICC or PClub), and seeing new hires ramp to quota in record time, we want to talk to you.
This is a full-time, in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara, CA headquarters. Join a team where you'll build your network, gain foundational business acumen, and enjoy the perks of living and working on the California coast.
Responsibilities
- Sales Training & Reinforcement: Own Sales Training and Reinforcement. Collaborate with Sales Leadership, SDR Leadership, Sales Ops, and Product Marketing to build out processes for ongoing improvement
- Sales Onboarding Program: Architect the end-to-end onboarding program for new Sales Development Representatives (SDRs) and Account Executives (AEs). You will turn "Day One" hires into "Day Thirty" revenue generators.
- Sales Methodology Coaching: Embed and reinforce our sales methodology (e.g., MEDDPICC / Challenger /PClub). You will conduct regular call reviews (using tools like Gong), identifying & coaching to gaps in discovery, negotiation, and closing skills.
- Sales Assets & Product Alignment: Collaborate with Product Marketing to translate technical release notes and product marketing materials into actionable sales plays. You will build and maintain high-impact sales assets (decks, battle cards, one-pagers) that resonate with C-Suite healthcare executives.
- Ongoing Training & Skill Development: Design and deliver ongoing training sessions on new features (specifically our AI-powered virtual agents), competitive intelligence, and objection handling. Reinforce training with ongoing evaluation of sales delivery and real-time feedback after sales calls.
- Training Impact & Performance Analytics: Measure the impact and track the effectiveness of training through data—analyzing ramp time, win rates, and deal velocity in Salesforce.
Requirements
- Sales Enablement & SaaS Experience: 3-5+ years experience in Sales Enablement, Sales Training, and / or a quota-carrying B2B SaaS sales role.
- Healthcare / Healthtech Industry Expertise: 3-5+ years of experience selling to or enabling teams in the Healthcare/Healthtech space.
- EHR & Healthcare Workflow Knowledge: Strong understanding of EHRs, patient journeys and health system procurement.
- Enterprise Sales Methodology Mastery: Deep familiarity with enterprise sales methodologies (MEDDPICC, Sandler, Challenger, etc.).
- Enablement Tools & Tech Stack Proficiency: Proficiency with modern enablement stacks—Salesforce, Gong, LinkedIn Sales Navigator, and CMS tools (Highspot/Seismic/etc.).
- Exceptional Presentation & Communication Skills: Ability to command a (virtual) room and make complex technical concepts simple and sticky.
OUR APPROACH TO WORK LOCATION
Artera has hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Specific frequency can vary depending on your team's needs, manager expectations and/or role responsibilities.
In addition to our U.S. office locations, we are intentionally building geographically concentrated teams in several key metropolitan areas, which we call our “Hiring Hubs.” We are currently hiring remote candidates located within the following hiring hubs:
- Boston Metro Area, MA
- Chicago Metro Area, IL
- Denver Metro Area, CO
- Kansas City Metro Area (KS/MO)
- Los Angeles Metro Area, CA
- San Francisco / Bay Area, CA
- Seattle Metro Area, WA
This hub-based model helps us cultivate strong local connections and team cohesion, even in a distributed environment.
To be eligible for employment at Artera, candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant.
As our hubs grow, we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place, should an office open in your area, we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully, considering factors like typical commute times and access to public transit, to ensure they are fair and practical for the local team.
WORKING AT ARTERA
Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
Career development - Manager development cohorts, employee development funds
Generous time off - Company holidays, Winter & Summer break, and flexible time off
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to [email protected].
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.
Top Skills
Cms Tools (Highspot/Seismic)
Gong
Linkedin Sales Navigator
Salesforce
Artera Santa Barbara, California, USA Office
We are a SB-headquartered company that supports a hybrid way of working. We believe in the power of in-person connection. Although our primary way of working is not based on all employees in 1 office every day, we make time for in-person connection during our most meaningful moments.
Artera United States Office
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