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BioMarin Pharmaceutical Inc.

Sr. Manager, Commercial Learning & Development – Global Commercial Pompe & Fabry (US)

Posted One Month Ago
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In-Office
San Rafael, CA
Senior level
In-Office
San Rafael, CA
Senior level
Partners with the U.S. Pompe and Fabry commercial organization to design, deliver, and scale compliant learning programs across onboarding, product and disease training, launch readiness, selling excellence, and ongoing capability development. The role translates brand strategy and scientific information into field-ready learning, manages MLR/PRB approval and audit readiness, uses performance metrics to optimize programs, and pilots AI-enabled and modern learning approaches. It also collaborates globally and cross-functionally with Marketing, Medical, Compliance, Market Access, HR, and field leadership.
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Reports To: Sr. Director, Global Commercial Learning & Capability Transformation

Future-Ready Careers. Real-World Impact.

Who We Are
BioMarin is a leading rare disease biotechnology company focused on genetically defined conditions.
Our success comes from our unwavering commitment to excellence, our deep understanding of patient needs, our scientific expertise, and our world-class manufacturing capabilities. At the heart of BioMarin is a dedicated team of the brightest minds in the industry working together to deliver innovative therapies to patients and families around the world.
About Commercial
Be part of the worldwide infrastructure that gets our drugs to underserved patients around the world. Our global sales force solidifies BioMarin’s commercial presence in the United States and Europe and is rapidly growing in other regions, such as South America, EuMEA, and Asia-Pacific. At BioMarin, our mission is bold: transform lives through genetic medicine. Our therapies change the course of rare diseases, and our Commercial Learning & Capability Transformation team ensures our people have the skills, confidence, and tools to make it happen.

We're not just building training programs, We're building a future-ready learning ecosystem that blends science, creativity, and technology to elevate the capability of every commercial team member, everywhere in the world.
 
Our Vision
To be the most innovative Commercial Learning & Capability Transformation team in the biopharma industry, setting the global standard for launch readiness, capability transformation, and AI-powered learning experiences while making a profound difference in the lives of patients worldwide.
 
Role Summary
The Senior Manager, Commercial Learning & Capability Transformation – Global Commercial Pompe & Fabry (US) is a key commercial learning and capability partner responsible for building and delivering high-impact, compliant learning solutions that drive field performance and patient impact.
 
This is not a traditional training role. It is a hands-on, business-embedded partner who translates brand strategy into capability, elevates field effectiveness, and ensures audit-ready execution at all times.
 
The individual will play a foundational role in designing and delivering commercial capabilities across the employee lifecycle - from onboarding through launch readiness, continuous capability development, and ongoing field performance support, while helping advance modern, scalable approaches to commercial learning.
 
Above all, your work will ensure BioMarin's Pompe & Fabry commercial teams are capable, confident, and ready to perform -translating every learning experience into stronger commercial execution and better outcomes for patients living with Pompe and Fabry disease.
 
While this role offers significant autonomy and ownership, success comes through strong partnership, execution excellence, and a passion for building commercial capabilities that improve business performance and patient outcomes.
 
What You'll Drive
1. Business-Aligned Capability Strategy
  • Act as the primary learning partner to the U.S. Pompe & Fabry business.
  • Translate brand strategy, POA priorities, evolving field needs, and commercial performance insights into targeted learning and continuous capability development plans.
  • Build role-based capability journeys across:
    • Scientific fluency
    • Customer engagement & selling excellence
    • Competitive readiness
    • Launch readiness
    • Digital enablement
2. New Hire Training Excellence (Foundational Priority)
  • Own the end-to-end onboarding experience for the U.S. Pompe & Fabry commercial organization.
  • This role offers a unique opportunity to build a future-ready onboarding journey from the ground up—reimagining how commercial capabilities are developed through modern learning experiences, innovative technology, and scalable design.
  • Design structured, compliant onboarding journeys that accelerate time-to-productivity while preparing field team members to confidently perform in their roles.
  • Integrate disease, product, systems, compliance, and commercial capabilities into a cohesive learning journey.
  • Continuously evolve onboarding using learner feedback, business insights, and field performance data.
3. Hands-On Program Design & Delivery
Design and deliver high-quality learning across multiple modalities:
  • Live (in-person & virtual)
  • Workshops and simulations
  • Digital and on-demand experiences
Lead execution of:
  • Product & disease training
  • New hire onboarding and launch readiness
  • POA learning experiences
  • Ongoing capability development through reinforcement, coaching, microlearning, and performance support
  • Continuous learning initiatives that strengthen field effectiveness throughout the year
Step in when needed to facilitate learning, address emerging business priorities, and ensure continuity of capability development.
 
4. Compliance & Audit Readiness
  • Ensure all training is fully compliant and inspection-ready.
  • Partner with MLR/PRB to review and approve content.
  • Maintain training materials, records, and documentation within compliant systems.
  • Ensure required training is delivered, tracked, and defensible.
5. Innovation, Growth Mindset & Modern Learning
  • Bring a growth mindset to continuously evolve the learning experience.
  • Leverage modern approaches to improve learner engagement and retention, including:
    • AI-powered coaching and simulations
    • Microlearning and in-the-flow-of-work enablement
  • Continuously identify opportunities to extend learning beyond formal training through reinforcement strategies that improve long-term capability and knowledge retention.
  • Identify opportunities to modernize how learning is designed, delivered, and reinforced.
  • Identify and pilot innovative approaches that improve learner engagement while maintaining validation and compliance standards.
6. Measurement & Business Impact
  • Define and track metrics tied to performance:
    • Time-to-proficiency (20% reduction in first 12 months)
    • Training compliance (100% audit-ready training records and required training completion)
    • Learner engagement and retention
    • Field confidence and effectiveness
  • Use insights to continuously optimize programs.
  • Communicate impact to senior stakeholders.
7. Global Alignment & Scale
  • Design U.S.-based learning programs with global scalability in mind, identifying opportunities to leverage learning assets, capability frameworks, and best practices across regions where appropriate.
  • Partner closely with Global Commercial Learning & Capability Transformation colleagues to share insights, leverage proven learning approaches across therapeutic areas, collaborate on foundational learning initiatives, and adapt successful content and best practices for broader organizational impact.
  • Identify opportunities to reuse and adapt successful learning strategies, assets, and innovations developed across BioMarin franchises to accelerate capability building and create greater organizational consistency.
  • Balance the unique needs of the U.S. business with opportunities to drive greater global consistency, efficiency, and knowledge sharing.
8. Cross-Functional Leadership
  • Partner closely with Marketing, Medical, Market Access, Compliance, and Field Leadership.
  • Ensure alignment between learning, strategy, and execution.
  • Serve as a trusted learning partner on capability development.
Standout Skills
  • Business Partner – Works alongside commercial leaders to diagnose capability needs and build learning solutions that improve business performance.
  • Enterprise Facilitator – Confidently leads onboarding sessions, POA training, and virtual/global classrooms with executive presence and energy.
  • Content Architect – Designs scalable, high-quality learning assets across modalities while maintaining brand and compliance standards.
  • Product & Scientific Translator – Converts complex disease and product information into clear, actionable learning experiences.
  • Patient-Centric Professional – Anchors all learning strategies in empathy and a commitment to improving outcomes for patients with rare diseases.
  • Global Collaborator – Balances U.S. needs with global consistency while leveraging successful practices across therapeutic areas.
  • Collaborative Influencer – Builds strong partnerships across Leadership, Field, Marketing, Medical Affairs, Compliance, and HR without direct authority.
  • PRB & Compliance Navigator – Expertly manages content approval workflows, audit trails, and compliant-by-design processes.
  • Digital Transformation Advocate – Drives adoption of modern platforms, microlearning strategies, AI-enabled tools, and reinforcement approaches that improve learner engagement and retention.
  • Operational Excellence – Manages projects, vendors, timelines, and learning operations with precision, accountability, and a focus on quality execution.
 
What You Bring
  • 6–8+ years in Commercial Learning & Development, Sales Training, Commercial Enablement, or a related commercial capability role.
  • Rare disease biopharma experience strongly preferred.
  • Proven ability to design, deliver, and scale learning programs.
  • Strong understanding of compliance and regulatory environments.
  • Demonstrated growth mindset and passion for innovation, including the use of AI tools.
  • Exceptional facilitation and stakeholder management skills.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Equal Opportunity Employer/Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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