Sr Director, Talent Acquisition

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

Zuora is reimagining Talent Acquisition for the AI era. We are seeking an agile player/coach to modernize how we identify, assess, and engage talent by combining cutting-edge AI and data with exceptional human judgment. This leader will drive personal results on critical searches while ensuring our global team is a high-velocity, consultative hiring engine. You will get to elevate Talent Acquisition at Zuora! Your stakeholders will benefit from the masterful execution you provide as a key pillar of what attracts top talent at Zuora.

This is a hybrid position, so you'll work both remotely and in the office.

Individual Impact: What Success Looks Like

• Own Critical Searches: Personally drive and close high-stakes executive and strategic technical/business hires, staying close to the market to influence critical talent decisions.
• Modernize the Engine: Champion the adoption of AI-native tools, emerging tech, and metrics-driven workflows to compress time-to-hire, enhance candidate evaluation, and eliminate operational friction.
• Act as a Trusted C-Suite Advisor: Partner closely with executive leadership to define future capability needs, challenge hiring assumptions when needed, and design proactive workforce strategies.
• Leverage Market Intelligence: Translate global talent-market trends across North America, EMEA, and APAC into actionable pipelining strategies and compelling candidate value propositions.

Team Impact: What Success Looks Like

• Elevate Team Capability: Coach and develop recruiters to ensure they execute as strategic business advisors and elite outbound search professionals.
• Set the Bar for Execution: Establish and enforce clear metrics for recruiter productivity, outbound sourcing velocity, data integrity, and candidate experience for recruiters and recruiting ops.
• Cultivate Ownership and Agility: Foster a resilient culture of urgency and accountability capable of pivoting quickly in a fast-paced, sometimes ambiguous tech environment.
• Advocate and Enable: Remove roadblocks for the TA organization, ensuring the team has the tooling, resources, and cross-functional visibility needed to deliver.

You may be a great fit if you have:

• 10-15+ years of experience in global talent acquisition (Americas, EMEA, and APAC) with at least 5 in a leadership role
• Significant experience leading Global Talent Acquisition organizations as a player/coach in high-growth technology or SaaS companies.
• Demonstrated track record of personally owning a requisition load, recruiting functional leaders and other highly sought-after technical and business talent
• Strong knowledge of the global talent marketplace with Recruiting experience across North America, EMEA and APAC
• The skillset to be highly data-driven, using recruiting metrics to improve outcomes
• Experience improving recruiting processes, technology, assessment and candidate experience
• A high degree of ownership, urgency and accountability and are willing to personally engage when the stakes are high
• Exceptional communication skills and are a relationship builder

Nice to have:

• Experience working in a PE-backed or transformational environment
• Experience building executive recruiting capabilities internally
• Experience using AI and emerging recruiting technologies to improve sourcing, assessment and recruiter productivity
• Experience designing talent strategies for organizational transformation or significant business change

You will be a critical member of the global Talent Acquisition team, a key strategic team within the ZEO Success function. ZEO Success is Zuora’s people-centered organization, inclusive of our Business Partners, Total Rewards, Engagement & Ops, and Recruiting teams. Our mission is to make Zuora the destination for top talent to thrive and do their best work. We do this by putting people first and cultivating an inclusive, innovative and collaborative culture that enables all ZEOs, Zuora and our customers to be wildly successful.

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).