Sr. Director of Learning and Development

SUMMARY

The Director, Learning and Development leads the strategy, development, and performance of AMPP’s global education portfolio. This senior leader oversees the portfolio, prioritization and ensuring content is current, technically innovative, and delivered effectively across all formats by a qualified, well-supported instructor network. The Senior Director collaborates with AMPP’s Certification leadership to ensure Education is a pipeline to credentials and drives the coordinated growth of Products, Programs, and Services (PPS) to achieve AMPP’s strategic and net revenue goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and maintain a multi-year education business plan and product roadmap that sets priorities for new course development, updates, and retirement of courses, along with revenue and participation targets.

• Lead department in ADDIE, SAME, AGILE and other course development methodologies to design and develop effective learning solutions, activities and assessments across all media types and delivery modalities that meet the need and scale of AMPP’s audience.

• Conduct ongoing learning needs assessments and market analysis, using member and customer surveys, focus groups, industry workforce data, and competitor offerings, to identify gaps and new education opportunities across AMPP’s global audience.

• Evaluate, leverage and integrate technology as well as best practices in adult learning and pedagogy, instructional design, content writing, quality assurance, and product lifecycle management to ensure that AMPP’s Education portfolio is aligned to AMPP’s Strategic Goals.

• Evaluate and recommend AMPP’s Learning Content Management System and digital delivery platforms, including configuration, integration with the association management system, learner experience, and reporting.

• Lead and engage in cross functional teams with product owners organization wide to identify and scope new and revise existing products so that they are planned, delivered, and priced in a synchronized and coordinated fashion.

• Design, identify, measure, and deliver professional development opportunities for instructors, tasked with leading Education’s instructor-led training programs.

• Serve as the primary liaison to the Education Program Committee and coordinate with members and industry subject matter experts with a focus to ensure timely development

and retirement of education products so that the AMPP portfolio meets current, emerging, and future industry and market needs.

• Evaluate and negotiate third party contractors/agreements to maximize financial return and strategic alignment.

• Partner with AMPP’s certification function to ensure training courses, learning pathways, and exam-preparation offerings are aligned with certification body-of-knowledge requirements, while maintaining appropriate separation between training and assessment.

• Develop capital budget for course development to meet AMPP’s strategic and global delivery goals.

• Develop and maintain relationships with other learning association bodies and professionals to enhance AMPP’s competitive position, including compliance with AMPP governance, policies, and procedures.

• Oversee AMPP’s IACET and ISO efforts/requirements for education development and accreditation.

• Develop and maintain communication in a cooperative and professional manner with all levels of AMPP staff, members, and customers to ensure a positive brand image, teamwork, alignment, and attainment of AMPP’s organizational goals.

• Hire, develop, coach, and inspire talent to effectively lead and manage to maintain solid succession planning and ensure attainment of goals and in alignment with AMPP culture and core values.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The Director, Learning Development is a senior leadership role within AMPP and should demonstrate leadership and a strong executive presence, professional and personal confidence, maturity, and other such qualities and characteristics to represent the organization.

Keys to the success of the person in this position:

• Champion AMPP’s culture, lead by example and hold others accountable

• Self-confidence and self-motivation, strategic thinker while being attentive to the detail and goal oriented.

• Strong entrepreneurial skills and business acumen to identify opportunities that advance the mission of the organization and increase revenue for AMPP.

• Ability to successfully balance operational management and strategic leadership, doing what it takes to get the job done.

• Flexible and adaptable - Comfortable with operating in and leading in an environment of disruption and change.

• Comfortable working with a high degree of autonomy and responsibility.

• An open, accessible leadership style that encourages free exchange of ideas, including differing points of view, and cross functional innovation and collaboration.

• A leader who is dedicated to the mission of the organization and is committed to providing quality programs and achieving excellence in everything they do.

• Results oriented and creative problem solver.

• Highest degree of ethics and integrity.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIREMENTS

Some travel is expected for this role and passport is required. Travel is estimated at less than 25%.

EDUCATION and/or EXPERIENCE

• 4-year college degree in adult education, instructional design or a related subject.

• A minimum of 10 years work experience in such skills as instructional design, course development, project management, education management, technical writing etc.

• Related work experience particularly in a not-for-profit/association organization is a plus.

• Show demonstrated proof of advanced technology knowledge and development.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, members, employees of the organization, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, etc. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to develop and interpret business graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

OTHER SKILLS and ABILITIES

Must possess a specific level of communication skill both verbal and written. Have demonstrated personnel management skills including, but not limited to, the ability to evaluate staff performance and provide direction, is highly desirable. Ability to work in a multi-task environment taking into account various external factors and to communicate efficiently and accurately to both managers/supervisors and subordinate staff.

Must be computer literate with knowledge and experience in word processing and spreadsheet softwares. Ability to learn and use association specific software.

Demonstrated familiarity with Instructional Design, and Adult Learning principles. Technical writing, teaching/training, facilitation skills, performance measurement, multimedia and curriculum development. Strong foundation with development software: Adobe InDesign and SCORM conformant eLearning platforms such as Adobe Captivate and Articulate Storyline and Rise. Must have knowledge surrounding SCORM and TinCan methodologies.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.