Solution Architect (Client Facing)- Remote US

Job Overview

The GridX Solutions team is looking for a Solution Architect to lead the effective design and delivery of rate analytics software implementations to our energy sector clients. 

The ideal candidate will have a strong software implementation, consulting, or project management background, experience in the energy space, and the ability to communicate ideas effectively across internal and external stakeholders. The Solution Architect will work within our Solutions organization and collaborate with Sales, Product, Delivery, Engineering teams, and clients on the effective design, delivery, and management of GridX SaaS implementations. You will be the go-to resource for clients and internal stakeholders providing expertise on how our software works, what it can do, the data it needs to run, and how to address our toughest client needs and implementation challenges.

Roles & Responsibilities

• Develop extensive GridX product expertise and establish credibility with internal stakeholders and clients as a trusted advisor on all key aspects of our software's capabilities and implementation needs.
• Collaborate across the company to support the end-to-end GridX software implementation process, from sales to delivery to operations.
• Contribute to process improvement initiatives that reduce implementation timelines and raise delivery quality. 
• Assist in developing pricing, costing, and delivery schedules for individual implementations, in collaboration with Sales, Product, and Delivery teams.
• Evaluate individual customer needs and requirements against GridX product offerings and capabilities.
• Serve as a subject matter expert and trusted advisor on GridX products when assessing client needs, identifying project scope, and developing implementation plans.
• Lead client workshops and information gathering sessions centered around data acquisition, data mapping, and business requirements.
• Participate in client workshops centered around utility tariffs, rate/pricing calculations, rate design, and customer analytics.
• Author functional and technical documents specifying all aspects of a client deployment including requirements, data mapping, integrations, and configurations.
• Support client roadmap for data integrations, including data gap analysis, data mapping, and data QA analysis.
• Coordinate product enhancements requests required for specific implementations between Solutions and Product teams.
• Assist Delivery teams in translating client needs into effective configurations within GridX products.
• Lead internal and external stakeholder management on individual implementations, ensuring both customer satisfaction and alignment across teams.
• Help ensure successful delivery of product solutions that exceed client needs and expectations.

Required Qualifications

• Proven experience as a Solution Architect, Project Manager, or Software Implementation Consultant.
• Strong affinity for data and background in data architecture or analytics.
• Expertise in the utility or energy industries with a strong preference for rates and tariffs, billing, AMI and distributed energy resources.
• Ability to build relationships and develop credibility with clients in sales and delivery settings.
• Ability to build trust and credibility with client technical resources when providing information on data architecture, system architecture, and system capabilities.
• Ability to distill complex ideas and translate them into terms relevant to disparate stakeholders, including engineers, designers, business experts, and laypeople.
• Strong organizational and time management skills, with attention to detail.
• Excellent communication, presentation, and interpersonal skills.
• Ability to apply a creative and flexible mindset to problem-solving with the ability to focus on the details while maintaining perspective on the big picture.
• Ability to travel, up to 10%.

Preferred Qualifications

• Background in data science, data analytics, or data architecture.
• Strong background in data integration, including knowledge of data model/database design concepts and familiarity working with relational and non-relational databases (e.g. MySQL, NoSQL).
• Experience in cloud technologies (e.g. AWS, Google Cloud).
• Demonstrated organizational and leadership skills.
• Experience working with a startup.

Compensation

Compensation is based on your specific location, and, for this position, may range from $125,000 to $165,000/year base salary + benefits/perks. Please note this range is an estimate and actual pay may vary based on skill set, qualifications, experience and location.

Our Interview Process

Intro Call (20-30 minutes)

Interview #1 Technical Discussion current Solution Architect (45-60 minutes)

Interview #2 Discussion with current Solution Architect (45-60 minutes)

Interview #3 Discussion with Hiring Manager (45-60 minutes)

Interview #4 (if needed) Discussion with Chief Customer Officer (30 minutes)

Benefits

• Flexible PTO
• Excellent Medical, Dental and Vision Insurance
• 401k Match
• Stock Options
• Parental Leave
• Be part of creating our clean energy future

Our Values

Our values are closely-held beliefs designed to drive the right actions and the right decisions that are authentic to GridX. We expect results delivered in a way consistent with GridX values. In exchange, we reward high performance. We:

• eXplore the possible - Everyone is empowered to innovate, fail and iterate in delivering our clean energy future. Consistent progress is our default.
• eXecute on big goals - We are owners, taking responsibility for achieving results. We think long-term, sweat the details, and use resources wisely.
• eXcel together - Collaboration and camaraderie are at our core. We cheer for and challenge each other to be our best. We win together.
• eXemplify success - We do the right thing and act with integrity, even when no one is looking. We prove that it’s possible to do well by doing good.

About GridX

GridX is the catalyst of our clean energy future. Utilities and energy technology providers rely on our analytics solutions to tell people exactly what they can expect to pay when making clean energy decisions, like changing to a time-of-use rate plan, buying an electric vehicle, installing solar and more. The result is less strain on the electric grid, happier customers, and increased consumer investment in sustainable technologies. Working at GridX puts you at the center of realizing our clean energy future.

At GridX, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.

No recruiters or phone calls, please. GridX does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes and profiles will be considered GridX property, and GridX will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor or take over sponsorship of an employment Visa at this time.