Lead technical onboarding and launches for new customers, build integrations, internal tools, and automation to streamline implementations, diagnose and fix production issues, and collaborate cross-functionally while identifying AI and tooling opportunities to improve implementation scalability and reliability.
About Us
Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.
About the Implementations Engineering Team:
You’ll be part of Narmi’s Implementations Engineering team, a small-in-headcount, high-impact group of engineers operating at the intersection of product, engineering, and our customers. We work closely with Narmi’s Customer Success and Implementation teams to launch new financial institutions on the Narmi One platform, while continuously improving the systems and processes that power those launches. A big part of the role is building the internal tools, integrations, and automation that make implementations faster, more reliable, and increasingly scalable over time. You’ll develop deep product expertise quickly as you diagnose issues, ship targeted fixes, and improve how implementations are delivered in the real world. We actively use modern AI tooling in our own workflows and look for opportunities to build custom tools and automation that help teams across the company move faster and operate more effectively.
We believe the best work happens when great people build together in the same room, so we’re an in-person–first team, typically working from Narmi’s Flatiron office about three days per week with flexibility to work remotely when needed.
What you'll do:
- Lead the technical onboarding and launch of new Narmi customers
- Build integrations, internal tools, and automation that streamline implementations
- Reduce manual configuration and improve the systems behind customer launches
- Diagnose issues and ship targeted fixes and improvements in production
- Work cross-functionally with Customer Success, Implementations, Product, and Engineering
- Identify opportunities to apply AI and custom tooling across the company
What you'll bring:
- A builder mindset: Curious, resourceful, and eager to learn
- Strong professional communication skills and the ability to work across technical and non-technical teams
- BS in Computer Science or similar technical background
- 1+ year of professional experience in software engineering or a technical role
- Based in New York City or willing to relocate
- Authorized to work in the United States
The expected annual base salary for this role is $94,000 - $113,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate's skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].
The base pay range for this role is $94,000 – $113,000 per year.
At Narmi, how we work is just as important as what we build. We call this The Narmi Standard:
- High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
- Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
- Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
- High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected]
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