Social Media Manager

Scale’s Generative AI business unit is growing rapidly, and we’re looking for a Social Media Manager to elevate our brand presence, engage our audience, and drive awareness across digital channels. In this role, you’ll develop and execute creative strategies to expand our reach, shape our brand narrative, and connect with key stakeholders in the AI and technology space.

This is a hands-on role where you’ll craft compelling content, manage multi-channel campaigns, and analyze performance metrics to optimize engagement. The ideal candidate has a deep understanding of social media trends, a strong editorial voice, and a passion for AI and emerging technologies.

You will:

• Develop and execute social media strategies to grow Scale AI’s brand awareness and engagement.
• Manage and expand our presence on LinkedIn, X, Reddit, and other relevant platforms by creating high-quality, engaging content.
• Own the content calendar, crafting posts, graphics, and campaigns that align with our brand voice and business goals.
• Monitor industry trends and social conversations to position Scale AI as a thought leader in the AI space.
• Engage with our online audience, responding to comments, messages, and discussions to foster a strong brand presence.
• Collaborate with Marketing, Product, Communications, and Leadership teams to amplify key announcements and initiatives.
• Analyze social media metrics to track performance, identify insights, and refine content strategies.
• Experiment with new formats and platforms to drive innovative and impactful storytelling.

Ideally, you’d have:

• Experience with a large, international marketplace of independent contractors.
• 2+ years of experience in social media management, content marketing, or digital strategy.
• Proven ability to grow and manage the social media presence of a technology company or AI-driven product.
• Strong writing skills with a knack for creating engaging, concise, and impactful content.
• Experience tracking and interpreting social media analytics to optimize engagement and performance.
• Can use SQL to derive insights from data (or wants to learn, quickly).
• Ability to stay ahead of trends in AI, emerging technologies, and social media best practices.
• A highly creative and strategic mindset with an eye for detail.
• Comfortable working in a fast-paced startup environment and managing multiple priorities.

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.