Lead and manage a territory-based small business sales team to drive profitable recurring revenue and installations. Recruit, coach, set performance metrics, run meetings, generate leads, collaborate with installation teams, and ensure policy adherence and customer satisfaction.
ADT offers a competitive base salary and bonus plan. Employees can choose from a variety of medical, dental, vision, and supplementary insurance plans. ADT offers a 401(k) with a competitive matching contribution, up to 5% of eligible compensation. Additional benefits include automobile and cell phone reimbursements, paid holidays, paid vacation, tuition reimbursement, corporate discounts, and flexible spending accounts.
Position Summary:
The Small Business Sales Manager is responsible for leading and managing a team of Small Business Representatives. This position will focus on the organic profitable growth of Small Business sales within a defined geographic area. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.
Duties and Responsibilities:
- Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to businesses while maximizing recurring revenue contribution and profitable installation dollars.
- Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
- Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
- Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
- Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
- Participate in recruiting activities to select and hire new Sales Representatives, as required.
- Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
- Regularly participate in ride-alongs and monitor progress of new and existing representatives.
- Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
- Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
- Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
- Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.
Education/Certification:
- Bachelor's degree or equivalent.
Experience:
- 3 to 5 years proven previous sales/sales supervisory experience.
- Has a proven successful track record in consumer/residential sales or related industries working with large accounts.
- Successfully developed a professional business team.
- Is a passionate leader with a strong presence and recognition within a local community.
- Demonstrated success in handling high dollar sales transactions and large bids.
- Effectively educated consumers on products and services and success in consultative selling.
- May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
- Valid driving license with clean driving record is required.
Pay and Benefits Disclosure
The salary for this role is $70,304 a year with a monthly bonus and Fixed and Variable Auto Reimbursement. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
ADT Anaheim, California, USA Office
Anaheim, United States
ADT Los Angeles, California, USA Office
Los Angeles, United States
ADT Torrance, California, USA Office
Torrance, United States
Similar Jobs
Software
Lead, hire, train, coach, and manage a team of Growth Specialists/Account Executives for the Small Business segment. Drive performance through data-driven coaching, KPI management, forecasting via CRM, structured deal management, recruiting and retaining talent, and cross-functional collaboration to improve sales processes and outcomes.
Top Skills:
CRMPowerPoint
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead applied research on agentic AI for cybersecurity: set scientific direction, run experiments on efficient post-trained models, design evaluation/verification methodologies, partner with product and security teams, and translate research into secure, production-ready agentic systems.
Top Skills:
Adversarial EvaluationAgentic AiDeep LearningLarge-Scale Distributed SystemsLlmsMachine LearningPost-Training (Llm) TechniquesReinforcement Learning (Rl)Reward ModelingSynthetic Data Pipelines
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Perform proactive and active threat hunting across government cloud environments, analyze adversary activity, develop and implement detections, conduct intrusion and forensic analysis, contribute to threat intelligence and detection engineering, and communicate findings to technical and executive stakeholders while enhancing Falcon platform capabilities.
Top Skills:
Ai TechnologiesAWSAzureFalcon (Crowdstrike)GCPGoKibanaLinuxLogscalemacOSMitre Att&CkNgsiemPythonSplunkWindows
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
