Site Payment Administrator

POSITION TITLE: Site Payment Administrator

DEPARTMENT: Posterior Segment

Ora Values the Daily Practice of …

Prioritizing Kindness * Operational Excellence * Cultivating Joy * Scientific Rigor

At Ora, we are building the future of ophthalmic clinical research. As the world’s leading full-service ophthalmic drug and device development firm, we guide our clients across all phases of clinical research to efficiently bring new products and therapies to market. Over the past forty years, our expert teams have helped earn more than fifty new product approvals. Today, our team continues to expand across the globe, with over 350 employees across the US, Europe, Australia, and Asia.

The Role:

Ora’s Site Payment Administrator is responsible for the management of manual and electronic site payments on a quarterly/ad-hoc basis and assist with administrative tasks in the Posterior Segment. Department. Work with Posterior Segment clinical project teams and study sites to process site payments for the clinical trials and submit to accounts payable.  

What You’ll Do:

• • • Electronic Site Payments: 
      • Work with IT on the initial set up of budget templates in Veeva Vault for study and site level budgets 
      • Responsible for entering site specific data into the budget templates and maintaining study site budgets in Veeva  
      • Work with Project Managers to get both study and site level budgets approved 
      • Process site visit payments and invoices through Veeva Vault 
    • Manual Site Payments: 
      • Responsible for creating payment trackers, tracking payments on excel spreadsheet, and submitting site payments to accounts payable per the site contract  
      • Review site invoices for accuracy against site approved budgets and pay through accounts payable 
      • Communicate with site contact regarding invoice discrepancies or general questions related to site payments 
      • Work within EDC to track subject status (i.e. screen failures, ongoing, and completed subjects per study visits) 
      • Provide site payment tracker and invoice to accounting for payment 
    • Other: 
      • Perform other department related tasks, as assigned 
      • Adhere to all aspects of Ora’s quality system.  
      • Adhere to all essential systems and processes that are required at Ora to maintain compliance to Ora’s data integrity & business ethics and regulatory requirements.  
      • Clear and sustained demonstration of Ora’s values -- prioritizing kindness, operational excellence, cultivating joy and scientific rigor – as well as their linked behaviors. 
      • Responsibilities may differ from the above based on the specific needs of the business. 

What We Look For:

• Experience Needed for the Role:
  • Experience/understanding of Clinical Site Contracts as they relate to site payments 
  • 3+ yrs Accounts Payable processing experience. 
  • Associates or bachelor’s degree in Business or Life Sciences, with one or more years’ experience in clinical research or equivalent combination of education, training and experience. Years of experience may be considered in lieu of education. 
  • Attention to detail, ability to work independently, general knowledge of accounts payable and miscellaneous accounting functions  
  • Ability to adapt to changing assignments and multiple priorities  
  • Ability to manage multiple tasks and successfully meet deadlines  
  • Demonstrated ability to communicate effectively and professionally 
  • Ability to apply analytical and problem-solving skills; ability to act with a consistent sense of urgency and acute attention to detail 
  • Knowledge of GCP/GXP/ICH regulations 
  • Experience with clinical trials a plus 
  • Committed to consistently producing high quality work 
  • Experience with Adobe, Excel spreadsheets, Microsoft Word and Outlook 
• Additional Skills and Attributes:
  • Ophthalmic experience strongly preferred
  • Experience using automated payment systems.

• What We Do:
  • Execution Excellence: Ability to set goals, create structure and maintain a focused and collaborative approach to the delivery of timely and high-quality work.
• How We Do It:
  • IQ, EQ and SQ: Agile and positive thinker, communicator and collaborator who uses a growth mindset to work and lead with authenticity, transparency, resilience, and empathy. Scientific, intellectual, and emotional/social curiosity creates the willingness and ability to innovate, make mistakes, learn and try again.
  • Clear and Direct Communication, Feedback and Conflict Resolution: Practice radical candor in your communication and participate in active Giving and receiving feedback frequently, with an open heart and mind creates psychological safety and promotes faster, individual, team and company growth.
• Why We Do It:
  • Seek Meaning and Purpose and a Desire to be Part of Something Bigger than Yourself: Crave being part of a team that works together under shared values to achieve significant positive impact in the wider world. At Ora, we are creating vision beyond what we see.

We know a diverse workforce adds to our collective value and strength as an organization. People of color, the LGBTQIA+ community, disabled candidates and veterans are strongly encouraged to apply. Ora is proud to be an Affirmative Action and Equal Opportunity Employer, committed to equal employment opportunity and fair, equitable compensation regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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