ServiceNow Logo

ServiceNow

Senior Staff Security Engineer, AI Safeguards - Moveworks

Posted 38 Minutes Ago
Be an Early Applicant
Hybrid
Mountain View, CA
Senior level
Hybrid
Mountain View, CA
Senior level
Lead security design for machine-learning features, maintain safeguards maps, and red-team LLM systems for jailbreaks, prompt injection, prompt leaks, and toxicity. Develop evaluation cases, mitigation strategies, security metrics, and production fixes with ML engineers. Monitor AI attack research, review safeguard changes, and ensure defenses remain effective across models and prompts.
The summary above was generated by AI
Company Description

Who we are

Moveworks: the Agentic AI Assistant platform that empowers the entire workforce. 

Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.

Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. 

In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.

By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us!

ServiceNow: it all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

• Keep the map of ML usage and safeguards across our products current, and lead the security design of new ML features
• Break our safeguards: test the boundaries on jailbreaks, prompt injection, prompt leaks and toxicity, and turn findings into eval cases that run on every model, prompt and safeguard change
• Design and build mitigations with ML engineers that hold when detection misses
• Define the security metrics that show whether our safeguards work, and report on them
• Review changes that could weaken a safeguard
• Track AI attack research and turn new techniques into tests and mitigations

Qualifications

• Typically 8 or more years in security engineering, including 2 or more years focused on AI or LLM security
• Hands-on adversarial experience, such as red teaming, penetration testing or vulnerability research, applied to LLM systems
• Deep knowledge of LLM attacks and defenses (for example, the OWASP Top 10 for LLM Applications and MITRE ATLAS)
• Ability to identify risks, develop mitigation plans, and implement the fixes yourself
• Strong coding skills in Python or Go, and a record of shipping production code, not only findings
• Enough ML fundamentals to build evals and judge the efficacy of a classifier

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Similar Jobs at ServiceNow

39 Minutes Ago
Hybrid
221K-387K Annually
Expert/Leader
221K-387K Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads the compute software engineering organization and roadmap across private and public cloud. Owns scheduling, capacity management, performance engineering, cost optimization, and AI/ML-driven forecasting and workload placement. Establishes engineering standards, scalability and reliability practices, staffing plans, and cross-functional priorities while managing managers and engineers in a global production environment.
Top Skills: AICi/CdDevOpsFinopsGoHybrid CloudJavaKubernetesLinuxMachine LearningPrivate CloudPublic CloudPythonSlurmVirtualization
40 Minutes Ago
Hybrid
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Designs, deploys, and monitors AI safeguards for prompt injection, jailbreaks, toxicity, sensitive topics, and data exposure. Builds evaluation datasets and metrics, integrates and fine-tunes detection models, balances quality, latency, and cost, develops configurable customer policies, and partners with Security to convert adversarial findings into mitigations. Requires extensive production software and applied machine learning experience, strong LLM safety knowledge, evaluation expertise, and advanced Python skills.
Top Skills: Agentic AiLarge Language Models (Llms)Machine LearningNatural Language ProcessingPython
3 Hours Ago
Remote or Hybrid
94K-155K Annually
Senior level
94K-155K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads global and regional operational, IT general controls, application controls, and integrated audits. Responsibilities include audit planning, walkthroughs, controls testing, risk analysis, reporting, action tracking, stakeholder communication, and advising on business initiatives. The role also builds AI-enabled audit automations, uses data analytics and AI for population testing, contributes to audit methodology and ServiceNow IRM adoption, and supports Audit Committee reporting.
Top Skills: ChatgptClaudeData AnalyticsGenerative AiMicrosoft CopilotExcelPower BISAPServicenow Irm

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account